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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
92%
Recommander cet établissement

Impression générale

4,3

en fonction de 2462 avis
92%
Recommander cet établissement

Ratings Breakdown

2462avis

  • 5 Étoiles
    1394
  • 4 Étoiles
    738
  • 3 Étoiles
    184
  • 2 Étoiles
    80
  • 1 Étoiles
    66

Location

By

avril 12, 2021

Helpful and friendly staff, close to the airport, good location, comfortable room. Did not use the food service but this was available. Cleanliness excellent.

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Indifferent breakfast experience

By

avril 12, 2021

club

Female member of staff serving the hot breakfast was abrupt, impatient and not in the best of moods. Changed my mind to cereal and toast as a result. When I asked for a knife for my toast she said she only had wooden ones and was reluctant to give me one.....not sure how I was supposed to butter my toast without it! Cereal bowls had not been checked after coming out the dishwasher and it took me three attempts to find a clean one!

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10/10 as always

By

avril 11, 2021

club

I regularly use tbis hotel for overnight stays and use the business centre. Always perfect and never had an issue.

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Travelling during lockdown.

By

avril 08, 2021

My wife and I stayed for one night before flying back home. The staff were very friendly and helpful. I paid for an upgrade to our room. The room was cold on arrival and I had to spend 10 mins trying to get the heating on. The batteries in the TV handset we’re corroded abs they did not work. I took these back to reception where I was given new batteries. On returning to my room I went for a shower only to find one bathrobe available. As I paid for this upgrade you would expect these things to be available. Having recently spent 18 nights at the Newbury Park Holiday Inn Express I found the breakfast disappointing, nowhere near the same standard.

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Simple, no frills stay

By

avril 06, 2021

Very Helpful staff. The night receptionist and Christina in the morning. Greatful to them

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Great experience

By

avril 04, 2021

club

The staff are so friendly and professional. The room was spotless with a good range of pillow's.
Would definitely recommend to others.

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Lovely friendly staff

By

avril 04, 2021

platinumelite

Fantastic hotel and the staff so helpful
And accommodating . Will see you all again very soon

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My stay

By

avril 01, 2021

club

the room was clean, bed was very comfortable and the shower was excellent and i couldn't fault the service from the staff and everyone was very friendly

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One nights stay

By

mars 31, 2021

Great service from the front desk agent who checked me into the hotel. She was very pleasant and professional

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Business travel

By

mars 23, 2021

The staff were friendly, welcoming and the bed is comfy.
Bathroom is spotless.

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Breakfast needs improvement

By

mars 22, 2021

The breakfast is terrible it’s cold, the eggs are overcooked and everything is dripping in grease, it’s just not a nice experience and only have it as my company pay for it. If I had to pay for it I would be very angry.

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Handy for airport

By

mars 22, 2021

Arrived here by train from Plymouth, and staff were very welcoming and followed all Covid restrictions. It was great that I was able to order some food for takeaway.

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