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92%
гостей рекомендуют этот отель
Общее впечатление 4,3
92%
гостей рекомендуют этот отель
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Great Hotel
ByTony
декабря 14, 2020
A good experience overall, friendly staff and good facilities would definitely use again..
Excellent customer service
Bysarah51
декабря 13, 2020
Excellent service from staff on arrival and they are always friendly. They also adhere to social distancing when checking in. The rooms are always clean and tidy and nothing is out of place. Would like to know to use the heating as the rooms are usually cold, but I should be bothered to ask. The food is lovely in the restaurant, although I do prefer the hand made dishes rather than processed.
Lovely service, lovely rooms
ByHappyNurse
декабря 06, 2020
Friendly competent staff who go the extra mile even under Covid conditions. Thank you!
Excellent Service
ByCJ1810
декабря 06, 2020
The team at this hotel are amazing, they cannot do enough for you, really friendly and welcoming. Ana and Rob stand out especially.
Staff made it all easy
ByMattattack
декабря 06, 2020
An otherwise fraught trip to the Airport was made that little bit easier by accommodating and considerate staff.
Comfortable bed, decent breakfast, and super clean too.
Recent stay
ByRobby
ноября 30, 2020
Hi,
Overall the stay was excellent especially with the current restrictions.
Very pleasing to stay somewhere where you have made provisions for eating arrangements
One thing was that due to the rooms not being attended by the cleaning department each day a small amount of cleaning items would have been helpful.
Thanks
Relaxing room
ByThrunge46
ноября 29, 2020
My stay was very relaxing with excellent room and food! The hotel was quiet but staff struggled when the booking and accounting system crashed!
Nights Stay
ByReggie
ноября 28, 2020
Once again the staff and the accommodation were of a very high standard
The room was excellent and the food was of a very high quality
Nothing is to much trouble and these is always a smile from the staff
Well worth a stay
Friendly staff
ByDangerous
ноября 28, 2020
Everyone so friendly and accommodating , great food great night sleep and lovely atmosphere
Nice room - complimentary upgrade
Byjimbo
ноября 14, 2020
Tea/coffee service in room not attended to during stay. No replenishment of milks/ tea bags or clean mugs. Room otherwise fine. Great to get upgrade. Checking in /out was problematic; The company that booked my room completed all the necessary paperwork to authorise payment but this was disputed by the duty manager. I got caught up in the middle of this and had to use my card as assurance She was reluctant at check-out to separate out my drinks bill for me to pay separately from the bill to the company I was working for. My meal on my first night (fish and chips) did not seem freshly prepared.
Lockfown
ByToby
ноября 09, 2020
On check in I was informed I must book a table for breakfast on line using the QR code even though the hotel was due to go into lockdown at midnight.
I did this and received an email confirming my table and time.
On reporting to the restaurant I was met with confusion from a member of staff and some hostility until it was explained that breakfast would have to be collected and eaten in my room. Fortunately I had not returned my room key.
This caused alot of confusion with my colleagues who too had been told to book.
I just think the reception staff should have been updated and not insisted that clients make bookings.
Great Stay
ByGary Gatwick
ноября 09, 2020
I had a fantastic stay.All Covid regulations being adhered to,
Food selection was excellent and the Chef most helpful.
Had a great nights sleep.