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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

٤٫٤

based on 2491 reviews
92%
Recommend This Property

Ratings Breakdown

2491reviews

  • 5 Stars
    1418
  • 4 Stars
    743
  • 3 Stars
    184
  • 2 Stars
    80
  • 1 Stars
    66

Relaxing short stay

By

يونيو ٣٠, ٢٠٢١

Very nice hotel. Only reservation was early breakfast on Saturday ended 9am. There was also limited choice and staff were too keen to clear items from our table as we put them down. But overall we enjoyed our short stay.

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Handy Stopover

By

يونيو ٣٠, ٢٠٢١

club

Stopped over on way home from a long day out at Arundel Castle and the beach. Great value, easy to get to and really comfortable room. Very good check-in, reception staff friendly and efficient. Decent night's sleep followed by an excellent breakfast. Really enjoyed my stay.

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Nice hotel. Will defo return

By

يونيو ٢٧, ٢٠٢١

club

However when I went down to reception to ask if I could have a fridge as there was a space for it I was told no. They are only in rooms on second floor. Here is the conversation that makes this a 5 star hotel
Me: there’s no fridge in the room can I get one?
Reception: absolutely we’ll pop one up to you and put it in the space in your room designed for a fridge ( as opposed to the simple “no you can’t” I got).

Why is it so difficult to do a simple thing that demonstrates we are prepared to go a tiny bit further. I live in hope. Other than that it was fine.

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Recent stay

By

يونيو ٢٦, ٢٠٢١

Couldn’t fault staff, check in great and restaurant staff friendly and efficient .

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Jimbob

By

يونيو ٢٦, ٢٠٢١

Warm welcome as always, friendly staff. Would recommend .

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great service

By

يونيو ٢٣, ٢٠٢١

This was a last minute booking due to travel arrangements and a stressful few days, the young lady on reception could not do enough to help and offer food even though the facilities were not open.

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Excellent throughout

By

يونيو ٢٢, ٢٠٢١

club

Moved hotels from gran plaza in east grinstead to hotel in Gatwick , far superior in cleanliness and overall professional attitude of staff,menu very good and nothing too much trouble in every department, would recommend highly

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All round great value

By

يونيو ٢١, ٢٠٢١

Friendly staff , nothing any trouble , clean rooms , very covid aware , good food choice , relaxing atmosphere . Never had an issue using this venue .

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Faultless

By

يونيو ١٩, ٢٠٢١

club

Lovely hotel, perfect for Gatwick Airport, shuttle service was reliable, and parking was easy. Great room, just what I needed. Staff were friendly, welcoming and informative. Amazing value for money. Highly recommended.

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Great service and very helpful staff

By

يونيو ١٩, ٢٠٢١

club

My entire experience from arrival to departure at this hotel was so pleasant. The lovely receptionist went out of her way to put me at ease and ensure everything was done to make sure I felt happy and safe. Thank you for making my overnight stay prior to taking a flight such a happy one.

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Estancia en Holiday Inn Gatwick Airport Hotel

By

يونيو ١٨, ٢٠٢١

He estado muy a gusto en el hotel.
Medidad covid buenas
Atentos, amables y eficientes en el trato.
Habitación con todo nuevo y confortable. Limpieza impecable en todo el hotel.
Lo único que no me gustó fue el horario de 9 hasta las 16h que no había servicio de comida y yo mejoraría la calidad de la comida.
El alrededor del hotel hay que contar que no tiene tiendas o establecimientos cerca para comer.
El resto perfecto!

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great deal

By

يونيو ١٧, ٢٠٢١

located close to Gatwick with free parking offered . Regular bus to airport for £3pp
Secure and safe location

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