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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
83%
のお客様がこのホテルをおすすめしています。

総合評価

4

XXに基づく 931 お客様レビュー
83%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

931お客様レビュー

  • 5 スター
    396
  • 4 スター
    333
  • 3 スター
    93
  • 2 スター
    54
  • 1 スター
    55

Short break.

By

8月 06, 2020

Booked hotel early in the year to attend a dance however since covid the dance was cancelled but we thought we would still have a few days away to relax , we visited knebworth house and wrest park , dined in the old town in some excellent restaurants.

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Excellent hotel

By

8月 05, 2020

club

Excellent hotel which is in a central position with easy car park facilities. Room allocated was amazing very quiet and peaceful.

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Friendly, clean, efficient.

By

8月 05, 2020

club

The bed was super comfy, and the hotel was bright and clean. The staff were very nice. I felt very comfortable and it was reassuring to be able to stay at a Holiday Inn, get all the benefits I am used to from a Holiday Inn hotel despite the pandemic.

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Unexpected Happiness

By

8月 04, 2020

club

We stayed as young parents that dont often get a night to ourselves so although people might think 'holiday inn's? We had a slight issue but the customer service was amazing and the quality of the room was far better than expected, we have been back since and recommended it to friends. I worked in travel for 10 years and visited 37 countries staying in hotels and when an issue like ours happened (the tv not working) I would have been shrugged off. Issues happen and when sorted with a smile were all happy. Thank you Lavinia and Koralina.

We will be back

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Outstanding customer service

By

8月 04, 2020

club

I highly recommend this hotel.
The customer service was exceptional . Amazing reception and nice breakfast.

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Comfy bed and I asked for extra pillows and it was not a problem

By

7月 31, 2020

Good comfy hotel parking charge is very expensive if yo can find a space,
Food in the bar was very expensive for what you got portion wise.
Breakfast was a total RIP of with a coffee with the lid not put on properly and a bacon roll which was inedible.

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July 2020

By

7月 29, 2020

Good feel about the hotel. Staff fully aware of what is needed during the current climate.

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Mr

By

7月 25, 2020

As always at the Holiday Inn, Stevenage, the manager and all the staff were very pleasant, helpful and attentive.

The hotel feels very safe, it is clean and all covid 19 precautions are being applied.

Another enjoyable stay. Thank you

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Belter

By

7月 23, 2020

club

Loved the stay and would definitely stay at the hotel again iif
In the area

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No Benefits for being Spire Elite at this Holiday Inn

By

7月 19, 2020

Despite hotel was fairly empty, I was not offered a complimentary upgrade to a Executive Room.
Standard rooms had next to no amenities. Pillows were strangely lumpy and feel like they had come out of the washing machine. Disappointing basic room.

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Great

By

7月 16, 2020

Excellent service hotel staff amazing.. helped sort any issues would definitely stay again

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Great hotel

By

7月 13, 2020

platinumelite

Stayed here just after opening up again and it was great as always the staff were brilliant during tough times and they made lots of changes to help make feel people safe so well done to all concerned

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