 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property
Overall Experience 4.1
85%
Recommend This Property
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Open Gallery
Memorable stay
ByTeee
03 March 2022
Well located and accessible hotel. Staff were great and very helpful with all requests (Amber, Karolina, Zivile and Joseph) to make this a memorable stay.
Comfort and service
ByWSS Chris
28 February 2022
One of the best holiday inns we have stayed in the Staff have gone above and beyond to make our stay one of the best professional places we have stayed in.
Great stay
ByRich
19 December 2021
Lovely staff; fantastic room freshly cleaned for covid will definitely stay here again
Really Nice and Pleasant experience.
ByRRR RRR
14 December 2021
The staff is really nice and the rooms were clean and bathroom were upto the standard.
The location is really nice and Breakfast and bar area was also really good for expereince.
Fabulous Comfortable stay
Bytishtash71
14 December 2021
We had a lovely meal (changed from a Christmas Party.) The food was great and we were well looked after by the staff.
The room was clean and comfortable, and we had a good nights sleep.
Great Staff
BySandy
14 December 2021
Great Hotel with Staff who make it feel like home away from home.
Great hotel
ByCariad in Wales
13 December 2021
Great hotel, fantastically helpful reception staff. Clean rooms with great fragrance. Breakfast is reallly great start to the day
Stay stevenage
Bywelshme
12 December 2021
Good hotel great staff could do with the rooms being updated and free car parking
Never Again
ByHLAD1212
06 December 2021
Having stayed at this hotel before I needed a one night stay in the area so thought I would go back to the Holiday Inn in. NEVER AGAIN.
Room was freezing cold, the staff put heaters in to warm the room up whilst i went for dinner. Dinner was awful - i can just about boil a kettle and switch the microwave on but even I could have done a better job. Even got asked what my budget is for dinner - never been asked that in over 30yrs of travelling.
Went back to the room to find the heaters had blown all the electrics. Moved to another room (which was better).
Breakfast was ok, nothing special but ok.
I stay in plenty of hotels but this is one hotel that i will never step foot in again.
Lovely hotel, quiet and comfortable
ByDenise
01 December 2021
Lovely weekend with a friend for some girly christmas shopping. Bought through Groupon. Great value for money. Only downside is the £12 per night parking charge.
Very good stay
ByGary
23 November 2021
Good service, polite staff and a great event held at the hotel.
Spacious room and great customer service
ByDebs
17 November 2021
On booking I was told that a double bed was only available. This was for myself and a friend. As this was a special offer and for only 1 night I took it. On arrival the receptionist said she would see if they had a bigger room and gave us a family room for the same price. The breakfast was lovely and lots of choice and nice and hot. The only down side to the location of this hotel is that it is opposite the fire station which our room overlooked and this was quite noisy.