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Rated 3.8 out of 5 by 79 reviewers.
Rated 5.0 out of 5.0 by Great service and friendly staff but over priced The hotel is really nice, very modern, comfortable and clean. All the staff were really friendly and welcoming and the ladies on the front desk were really helpful. I would highly recommend breakfast which offered good variety and excellent quality (Tip: pay for breakfast upfront). As we stayed during the Sonisphere festival, the prices were quite inflated and for this reason I felt that I had overpaid for a room which would have been 50% cheaper if not for the festival. Regarding the bed, in my personal opinion, I found the mattress too hard and this for me was the only let down for this hotel, otherwise it was an excellent experience. July 8, 2014
Rated 4.0 out of 5.0 by Nice but expensive. Although the room itself was very nice. The restaurant was very over priced. That said I opted for the burger that was incredibly tasty, so can't fault how good the food was. Just the price was a bit over the top sadly. July 8, 2014
Rated 3.0 out of 5.0 by A Modern Hotel The hotel is centrally situated in the new town of Stevenage. Inside the lobby is of fresh, modern appearance, as are the rooms, with wide corridors that help to ameliorate the usual hotel functionalism. Unfortunately, check-in & general service was poorly organised, slow & mildly careless. By contrast, the waiting staff at dinner were attentive & efficient & the menu & quality of cooking was excellent. At breakfast the rather lax attitude was emerged again. Beyond taking a room number & bringing rather cool coffee, the staff seemed more interested in their own concerns than the guests & it took some time to attract attention to get more (slightly hotter) coffee. Although no upgrade was available, I was given a family room which was comfortable contemporary & well-designed. The strangest hotel offer I have encountered took the form of a card headed, "Why drink water?" which offered a free glass of wine with a meal in the restaurant. Anyone who does not drink alcohol would be disappointed if they asked for water as a substitute on the grounds that the answer to "Why drink water?" is "Because it's better for you!" Oh, well, so much for the Sevenage Temperance Union! July 7, 2014
Rated 1.0 out of 5.0 by Poor all round. Poor service, poor food and over priced. Poor parking facilities Poor service Bed headboard coming apart Not recommended June 30, 2014
Rated 5.0 out of 5.0 by Great hotel This was a very comfortable place for a good rest before business. June 29, 2014
Rated 1.0 out of 5.0 by Hopeless Reception !! The Reception and Restaurant Staff were rude and inconsiderate June 28, 2014
Rated 5.0 out of 5.0 by Positive Experience Great service. Reception staff made you feel welcome and were extremely positive in their manner which was important to me. Set the tone for the whole stay. Room was clean and tidy. Comfortable surroundings. Breakfast kept me satisfied. THANK YOU :-) June 28, 2014
Rated 5.0 out of 5.0 by Excellent service all round It was a pleasure to stay at this hotel. The hotel staff are Amazing. The rooms were comfortable I would advice anyone to stay here. June 21, 2014
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