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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
83%
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Impression générale

4

en fonction de 920 avis
83%
Recommander cet établissement

Ratings Breakdown

920avis

  • 5 Étoiles
    388
  • 4 Étoiles
    331
  • 3 Étoiles
    92
  • 2 Étoiles
    54
  • 1 Étoiles
    55

Great hotel

By

juillet 13, 2020

platinumelite

Stayed here just after opening up again and it was great as always the staff were brilliant during tough times and they made lots of changes to help make feel people safe so well done to all concerned

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Post lockdown business trip

By

juillet 11, 2020

Customer service overall very good. Staff clearly well trained in physical distancing and doing their best in difficult circumstances. Comfortable bed. Good shower. Quality of food and beverages well below expectations from this chain. Limited drinks at bar, breakfast choice and in room tea /coffee restricted and not of the quality.l usually provided by holiday inns across Uk. Unclear as to what extra cleaning measures were undertaken in room. One lift out of action which was inconvenient considering it was one person in the lift at a time.

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terrible bed kept getting woken up

By

juillet 10, 2020

not great experience kept getting woken up by false fire alarm and then woken up by house keeping at 10;30 when cheackout is not until 12 bathroom glass door was dirty and the worse bed I have ever slept on

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Safe Covid-19 overnight essential stay

By

juillet 10, 2020

Great hotel. Lovely staff. Very clean with all the essential hand sanitizer and plastic screens.
A very comfortable place to stay.

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Beds and curtains

By

juillet 09, 2020

Live the fact there is black out curtains this Made my entire stay worth it even thou I had to isolate from my family I work nights so this was beneficial for me throughout sleeping through the days

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Great stay

By

juillet 09, 2020

Clean our my.worries at ease about staying in hotels good sanitation and social distancing and warm welcome and service

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Average at best

By

juillet 09, 2020

platinumelite

Not the best holiday inn I’ve ever stayed in ok these are difficult times and the staff tried their best and were very helpful. However the rooms are on the small side , there is intrusive road noise . The bathrooms are tired with mould in places and in need of upgrade .
The breakfast offering as a result of covid was limited understandably but meagre poor quality and overpriced

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Excellent staff

By

avril 01, 2020

club

Staff are very helpful all the time .

Downside of it , car park are limited onsite , and need to pay £10 stay onsite but no assurance to keep parking space when going somewhere and come back in the hotel .

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Zweckmäßiges Hotel l

By

avril 01, 2020

club

Wir waren insgesamt sehr zufrieden. Das Frühstück ist bestens, die Restauration ist gut,
Leider war nur ein einziger Aufzug benutzbar. Das Personal ist sehr freundlich und hilfsbereich.

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Holiday Inn Stevenage

By

mars 31, 2020

Decent hotel, could do with the roons updating but very friendly staff
Food very good

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Brilliant service

By

mars 31, 2020

Great hotel. Does exactly what is says on the tin. Minor problem that restraunt was closed during my stay.

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Excellent stay

By

mars 25, 2020

club

I attended a function, it was my 60th Birthday. Staff customer service was exceptional.
My room was clean, extremely comfortable

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