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85%
이 호텔을 추천합니다

전반적 평가

4.3

기반: 944 이용후기
85%
이 호텔을 추천합니다

Ratings Breakdown

944이용후기

  • 5 스타
    570
  • 4 스타
    200
  • 3 스타
    72
  • 2 스타
    53
  • 1 스타
    49

Repeat Hotel Guest

By

1월 14, 2021

Will at the front desk, Hotel staff, cleaning staff, and breakfast staff were Great !!

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Noisy A/C Unit Equals Sleepless Nights

By

1월 12, 2021

platinumelite

Our room was spacious but it seemed like only part of the room had been renovated. The desk chair was extremely beat up, with all of the plastic rubbed off of one of the arms, and lots of peeling plastic on the seat. It looked like something you would find in the clearance section at a thrift store. The air-conditioning unit in our room was very noisy; it sounded like extremely loud plastic bags flapping in the wind. And it wasn't a constant sound, like a white noise machine; the volume consistently increased and decreased. I had a bad night's sleep, so we requested a different room for our second night.

We went to a different room and checked the a/c unit, and it seemed quieter than our first room so we moved to that one. Our second room had been fully updated and was much nicer as far as the furniture. I was perplexed as to why we were given a room with such a cruddy chair when there was a nicer room available (the hotel only had about 10 cars in the parking lot, so it was not anywhere close to being full). Unfortunately, once it got "warmed up" that evening, the air-conditioner was just as loud as the a/c in our first room. After two nights of noise, I was ready to go home so I could get some undisturbed sleep.

The woman at the front desk on our first morning didn't seem to have any interest in the reason we wanted to change rooms, and I don't feel confident that anything will be done to fix the air-conditioning. All of the staff we encountered were polite enough, but just didn't seem to care much about our experience at the hotel.

If you are a very heavy sleeper you may have better luck than we did, but I will not return to this hotel.

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Great staff and clean room

By

1월 11, 2021

Staff was A Room was spacious, clean, and comfortable.

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Excellent stay

By

1월 10, 2021

The staff are all very friendly helpful. The rooms are very comfortable and clean and even with the current covid restrictions they offer a hot breakfast to go that is delicious

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Nice location and clean, comfortable rooms

By

12월 28, 2020

platinumelite

Hotel is in a very good location off the Interstate. There are good nearby places to eat. Rooms and furnishings are nice. Wish the old bar and breakfast area were still open. The Covid fear in the area is so much overkilled.

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Good stay

By

12월 27, 2020

platinumelite

Everything was great. The check in was smooth. The room and hotel was safe and clean. Everything was great. Thank you for keeping everything safe and clean and comfortable.

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Staff smartness for your customers

By

12월 23, 2020

Not good because I
I could not get any information about any food to be I ordered in and they would not give me any information about anything I am a platinum member and they did not tell me of my rewards

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Great stay

By

12월 22, 2020

club

Friendly staff members. Check in and check out were very easy and fast. Didn’t have any issues with the stay at all would recommend to family and friends.

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Soccer tournament

By

12월 17, 2020

club

The team usually picks this hotel. We got one farther this time but I went and booked this one for Sunday night.

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Supportive Staff

By

12월 16, 2020

club

I recently had to stay in Round rock due to a family in ICU in a local hospital. I drove 3 hours to be by my brother's side.
The staff was extremely sensitive and supportive of me and the situation.

The room was wonderful, clean and surpassed all my needs.

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Great stay

By

12월 14, 2020

My stay was great after a long day of work and driving. The room was clean and spacious. Location had great access to the interstate to continue with the drive in the morning

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A great place to stay

By

12월 05, 2020

platinumelite

The management and staff were very professional and helpful. The rooms and overall quality of the hotel was excellent. The morning food offerings were homemade and delicious.

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