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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
84%
のお客様がこのホテルをおすすめしています。

総合評価

4.2

XXに基づく 997 お客様レビュー
84%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

997お客様レビュー

  • 5 スター
    593
  • 4 スター
    210
  • 3 スター
    79
  • 2 スター
    59
  • 1 スター
    56

Clean and quiet

By

7月 02, 2021

club

A comfortable stay. Clean and quiet room at a reasonable price. Close to our area attractions (Round Rock Doughnut and the Salt Lick Bar-B-Que). We didn’t use the breakfast service as we couldn’t dine in due to continued health restrictions, and didn’t want to take it to go. We were getting doughnuts anyway. Would have still given it 5 stars if the coffee was better. Come on Holiday Inn, set the trend and serve a better brand of hotel coffee! If you serve it, they will come!

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Great Hotel

By

7月 02, 2021

club

Everything about our stay was awesome! The staff was super nice and was very helpful. The rooms are nice and clean and the pool felt great to cool off in.

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Excellent Customer Service

By

7月 01, 2021

platinumelite

Excellent customer Service.
Friendly Staff. Great Location Very Secure place.. Easy access to restaurants and freeways.

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Security and comfort

By

6月 30, 2021

club

Card key entry system was not working most of the time. Had to have card keys re-keyed several times and a battery in the lock system replaced.
Never had hot water in the room.

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Fantastic experience

By

6月 23, 2021

club

We were going in town for a baseball game and choose this property cause it was close to the ballpark. Soon as we rolled up we were greeted right away with a smile. Also giving us so good restaurant options around. Upon check in they gave us a coupon to the restaurant next door. Are room was nice and clean. The breakfast was nice as well, first hotel we stayed at that had free breakfast. We had a tremendous stay and we appreciate all yall do.

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Comfortable stay

By

6月 21, 2021

club

Room was clean, friendly staff, good location close to restaurants. Only complaint was that I was there for 3 night and housekeeping never showed up.

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Nice

By

6月 19, 2021

platinumelite

I really enjoyed my mini getaway. Everything was lovely and the staff was helpful.

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Never again!

By

6月 14, 2021

club

Upon arrival I asked if there was a military discount,they advised that I should’ve submitted it on website, however website would not allow me to. I was told they couldn’t give me the discount. Although they had a pool, we were unable to use it due to it he water was very cold and it was indoor. Then to top things off kids were running up and down the halls yelling and screaming with no adult supervision! I had kids and they never were allowed to roam around by themselves and act this way. Have some respect for others ! Some people do have to work and need a good night sleep!!!

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Ok need an upgrade definitely

By

6月 14, 2021

platinumelite

Need an upgrade and cleaning….and more washers and dryer’s that actually works…. clothes did not spin out in wash….water pressure in sink was super low because the faucet screen was clogged……they were completely booked so I couldn’t change rooms….

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4 Rooms

By

6月 04, 2021

Very disappointed. I always have used IHG hotels and most of all stayed at Holiday Inn. I had 4 rooms. The room my daughter and her kids were in she called down to front desk because room was not cleaned and headboards dirty, was told that someone would come and clean room. No one ever showed up. My son had 2 rooms for him and his family. AC went out and the room was like a furnace. They had to be moved to another room. Both my daughter and son called down for more towels and face clothes and was told that they ran out of clean face clothes. Went out to the hall and asked the maids on there end of the hallway and they claimed that they didnt have any extra to go to front desk. The back and forth got frustrated So we went and purchased our own. The room had a moldy smell and in the first 5 minutes had to call down to the front desk 3 times before anyone answered, there were guess allowing there children to run from one end of the hallway until the other. The front desk said that they would take care of it. No longer heard the noise until the next morning before 7am the same thing with guess allowing there children to run up and down the hallway. Later that day it started to rain, either the AC started leaking or rain was coming through the window and no one ever answered the phone at the front desk. A guess in the elevator complained that since he been there that every day he had to go to the front desk to get room key redone. Another guess in the elevator complained that everyday it has rained since he been there in the room somehow the rain was getting through the window and his bed would get soaked. I have never experienced a stay at holiday inn like this before and for the money that was paid for 2 nights and 3 days is unacceptable.

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Great place to stay

By

6月 02, 2021

platinumelite

From the moment I stepped in to the moments I stepped out to either grab food and to lay my head down at night, the staff and this location was on point with it all I ugly recommend another stay at this hotel.

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Worth Wilco

By

6月 01, 2021

club

Normally avoid the area due to national recognized corruption in the law enforcement of the area

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