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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
78%
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整體經驗

4

根據 1449 評論
78%
推薦此物業

Ratings Breakdown

1449評論

  • 5 星級
    666
  • 4 星級
    413
  • 3 星級
    169
  • 2 星級
    104
  • 1 星級
    97

Ok hotel for short stay

By

12月 27, 2020

platinumelite

Stayed for one night before a trip leaving from Toronto airport.

They made a shuttle available at 530 am and I could leave my car for a week.

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Good service, nice room

By

12月 24, 2020

Arrived late at night from airport, greeted by friendly staff.

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Loved this hotel

By

12月 23, 2020

platinumelite

Highly recommended if you are staying in Toronto. From the many options available, this is by far the best in the area.

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Customer service?

By

12月 15, 2020

club

Poor especially in these tough times.

Fingerprints on patio door. Food on carpet from previous guest(s). Patio door was screwed shut. Called front desk to get it opened. 29 minutes later, no one had come. Met maintenance guy in hallway. Asked him if he was coming to my room. He didn’t appear to know anything about it. Said he screwed door shut cuz handle was broken. I said the only reason I booked this hotel was because of outside access to smoke. He said his shift was over, he didn’t have time to unlock door. Told me to go out exit door from hallway to smoke. I went to reception and asked them who and when they were sending someone to unlock door. I suspect they hadn’t called maintenance. When I came back a few minutes later, the same maintenance man was there and going to unlock door. It took him 2 minutes.

The airport shuttle drove by me twice while I was waiting to be picked up at airport. Barely came to a stop before taking off leaving me there.

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Nothing special

By

12月 15, 2020

Attended and had to wait 10 min at checkin because the clerk was on the phone; nobody else around to check me in. Long walk with luggage to the elevators that are in the car end of the hotel; not easily accessible. Room had dirty on the rugs indicating that they may not have been vacuumed or done properly. Restaurant attached - Perkins was over priced for what they offered for meals

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Comfy beds and quiet

By

12月 14, 2020

Great time a must stay if your flighing in or staying for a night

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Dr appt

By

12月 13, 2020

View was quite insipid
Bed too high
Pillow too hard
Natalie at front desk was lovely

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Hotel stay

By

12月 08, 2020

club

My stay at this hotel was great, better than I expected. I was expecting an old not so modern hotel room, but it was the opposite. The room was up to date, bed was comfortable, room was very clean, washroom very nice. Only downfall was the tv couldn’t connect to the WiFi, but it did have cable, but I guess it’s about preference. Overall stay was great l, staff was really nice and check in and out was smooth.

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Good quarantine package

By

12月 07, 2020

The bed is comfortable and the interior is good. They give me a room fill with plenty of sunshine which it does help during this difficult period. Hotel response quickly when asked for a microwave. In summary, its good value for money.

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Charged my room but using points

By

12月 07, 2020

platinumelite

Book the hotel with points but they charged me for my stay.

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Travelling across Canada

By

12月 05, 2020

club

The room was comfortable and modern, THe major issue we had was with the shuttle service from the airport. We ha to call 4 times and waited for 1 hour in the cold.

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Clean and comfy

By

12月 02, 2020

club

Stayed here twice now. Both during COVID. Both experiences were great! My only issue was that it’s a little bit of a walk to the rooms from the main lobby or restaurant but minor issue. Overall I highly recommend staying here. Also complimentary airport shuttle is great!

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