 Guest Reviews
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80%
Recommend This Property
Overall Experience 4.1
80%
Recommend This Property
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buen hotel
Byrdeltorol
August 05, 2016
excelente servicio muy atentos y muy serviciales los servicios de la alberca muy buenos y el restaurante muy bien incluyendo el menú y las habitaciones y el colchón excelentes y muy limpios
Good Experience
ByUBRTP
August 02, 2016
A good business experience. A preferred place to stay when in the area.
Rest after long flight
Bygocavs123
August 02, 2016
Stayed with family after long flight.
Room was fine for what we needed, but carpets could use an update.
Sleep quality was good, despite this being quite busy hotel. We even slept wit open window and it was still ok. (because AC was set way too low when we entered, we opened the window).
Staff was attentive and efficient. They also helped us out during an emergency that required trip to Emergency Room (luckily a quick one).
Breakfast service at the restaurant was slow, but probably because it only had 1 or 2 servers. Restaurant could use some updating especially worn out seats.
Good internet connection, decent tv channel selection.
One of the main reasons I chose it was because it was next door to Park N Fly Economy Lot (cheapest long term parking that I found). Hotels parking pricing on the other hand is too expensive in my opinion.
Room cleanliness and common areas was fine with one big exception, stairwell smelled like urine.
IN ANY CASE. HAPPY WITH MY STAY. WOULD STAY AGAIN.
Bad Customer Service
ByJanahB
August 01, 2016
It seemed like from the moment i checked in the customer service was really bad. It seemed like i was inconveniencing the staff with asking questions or even getting some change. The Housekeeping staff was great & very friendly. They do not have their own restaurant so if your hungry Perkins is the only thing you can get. Each floor is forced to share one microwave and a never saw a fridge anywhere. Not to mention, the internet kept going in and out and going very slow. This was my first time in Canada & will never stay at this location again. The staff here needs some work.
Convenient to the Airport
ByKellyBob28
July 31, 2016
always stay here when travelling out of the Toronto airport. Convenient shuttle service and park and fly options
Very convenient and close to the airport
ByHalifax Traveller 2016
July 29, 2016
Stayed here for a meeting within the hotel. Breakfast provided in meeting room was very good. A lot of restaurants within walking distance. Love the free shuttle - no need to rent a car or take a cab! The gym is a bit small but enough room for a little workout.
Great Service
Bymtllounge
July 29, 2016
Service was excellent. Staff very friendly. Only negative points are the mattresses and the noise. Unfortunately I was in front of a very noisy room with unpleasant odors.
Great service and clean!
Bybshar
July 26, 2016
Very friendly staff and very courteous! I would highly recommend this hotel
Quality airport hotel
Bydelsol024
July 19, 2016
Airport hotels are typically wild cards - not sure what you'll get. I arrived very late and was able to get a good night's sleep - hotel was very quiet, room was clean, staff extremely accommodating.
Friendly Staff and Easy Access
ByCoady09
July 19, 2016
Access to/from major highways is easy. Staff very responsive to requests. Food in restaurant is good. This time around plane take-offs and landings were over the hotel which made it difficult to sleep in.
great room
Bybigjay12
July 18, 2016
overall experience was great
staff and room was perfect
Un buen hotel
ByIsaac8004
July 18, 2016
Mi estancia fue por 8 noches y en general todo fue muy bien, el personal de recepción fue muy amable y serviciales, me ayudaron en todo.
El único detalle sería que la habitación no la limpiaban muy bien diariamente.