 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
79%
Recommend This Property
Overall Experience 4
79%
Recommend This Property
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A place to stay
ByAdrian
May 25, 2017
A place to stay close to PIA area with easy, fast and convenient ways out to the major highways, which makes your stay comfortable reducing the bottenecks when staying in downtown Toronto area.
Nice room and comfortable.
ByMia1Ace
May 22, 2017
Was what I expected. Only a minor thing - The sliding door of the closet was unhinged and could have been fixed prior to my stay. I hope it has now been fixed as I left a note. I wish I had time to use the amenities offered by the hotel - swimming pool and fitness centre.
Great value hotel
ByJGP48
May 18, 2017
Problem
The shuttle for the aiport is not the best get ready to wait and good luck to catch the driver. I end up after 1 hours waiting because I miss one as the driver park for a second in the middle of 6-8 shuttles at lease in the same time so if your not exactly were is park forget it you miss it and don't expect him to be park at the same place next time that would not happen they park as they come so it's all over the place
To take a cab
Horrible mattress
ByBusiness traveler
May 16, 2017
The mattresses are horrible like sleeping on a lumpy marshmallow.
Quiet atmosphere
ByJojo
May 15, 2017
The room made me feel at ease. The staff was very nice and professional. The quality of food was excellent.
Toronto
ByJimmy
May 14, 2017
Older hotel near airport for quick stay in Toronto. Price seemed high for quality of hotel.
意図しない宿泊でしたが
Byhirop03
May 13, 2017
航空会社のとんでもない遅延のために１泊しなければならなくなり、航空会社が用意したホテルがここでした。
寒かったのですが、広さとベットは十分。
１Fだと、窓から駐車場直結なので、心配な方は１Fは避けた方がよいですが、当方は問題なかったので、１F。
ホテル併設の（いわゆる）ファミリーレストランがありますから、リーズナブルな食事は大丈夫です。
施設は古めですが、ホテル-空港の送迎バスもありますので、一通りの設備は揃っていると思います。
1-Star after 30 day stay with at the worst hotel in North America.
ByBenjamin
May 13, 2017
"F" for service. "F" for management. "F" for companteance. This is the worst I ever experienced. I am a seasoned Air Crew/Captain pilot and I have stayed in Toronto many times and this Hioliday Inn was the worst. From having to put up with a repeatedly broken automated parking system managed by disc functional hotel leadership to multiple exaplmes of incompetence episodes at the Resturant, hotel maintenance service and pathetic hotel presentation.
Thanks for the shuttle!
ByKathi
May 12, 2017
We'd been out of the country for 4 months and it was so nice to come back to the service I appreciate from the IHG hotel group. Our shuttle driver was helpful and friendly, as were the desk staff. Housekeeping was working on our floor in the morning, and sweetly traded the decaf for real coffee....thanks for not making me trek downstairs before coffee!
Great location and fair price
ByDanK
May 10, 2017
Overall great stay, I would stay at this location again for future conferences and air travel requirements
Great service, awesome employees
ByBarry
May 10, 2017
Great stay. great stay, great stay, great stay great stay.
great stay great stay great stay great stay great stay/
This survey is way to long.
have I got 50 words yet?
Cleans, comfortable rooms, efficient staff
ByRabbit
May 10, 2017
Room was very clean, comfortable beds. Staff was great, quick and efficient. Will definitely stay here again. Only downfall is $15.00 for parking.