Rated 4.4 out of 5 by 255
Rated 2.0 out of 5.0 by Jetstar3 Nice lobby but not much more
The Beautiful room had the smell of urine near the window which got so strong everytime the A/C kicked off I would wake up. The breakfast was very good but the wait staff were too busy chating with each other. I was not offered a refill or approached after first contact at table. I went to the front desk to turn in my keys. I gave my room number to the man standing there telling him I'm leaving. To which he responded you're already checked out sir. No, how was your stay? How was the room? How was breakfast? Or, see you next time. I figured this place doesn't care about me so I'll just keep my mouth shut about the urine smell and leave never to return. Well unfortunately for me 200 miles later I remembered I left my new shirt hanging in the closet. Someone named Jeremy answered the phone at the hotel. I told him my problem. I was put on hold and disconnected at record speed. I call back, get Jeremy again. I identify myself as the person he just got rid of. Now it's told to me that this is a housekeeping issue and they're not available. I ask Jeremy to go to room 402 for me get the navy blue and white shirt out of the closet stick it a envelope a send it to me. He couldn't do this simple task. He sticks to the "it's housekeeping's problem" story. And asks me for a detailed description of a navy blue and white sport shirt like this is a matter for CSI. Jeremy takes my cell phone number and gets rid of me. Can you guess what happens next? Can you? I never hear from anyone. Not housekeeping. Not Jeremy. NObody!!! Well I really liked that shirt so I ordered another one. I should have it in a few days. Rockhill is a very nice place. Visit the city if you are ever nearby. Just don't stay at this hotel! Find a Holiday Inn Express. They ALWAYS treat you like they care...
May 31, 2015
Rated 5.0 out of 5.0 by JWH58 Excellent hotel loved everything about it!
I have stayed in hundreds of hotels in my life time and this has to be one of the nicest that I have ever stayed in. I will stay here gain anytime I am in the Rock Hill Area.
May 28, 2015
Rated 5.0 out of 5.0 by Kevin from KC Buisness Stay
I had a great stay for the week that I was in town for work. There are several places to eat as well as sites to see while visiting. Very friendly staff and a great hotel overall. The only thing I did not enjoy was the Fitness center, it is small and there is just not enough room for much, a couple treadmills and a scale. Breakfast was good, same selection but several options.
May 18, 2015
Rated 4.0 out of 5.0 by mala6389 Restaurant
Quality of breakfast food could be better. Service in the morning was slow.
May 18, 2015
Rated 5.0 out of 5.0 by pmoore83 Great stay!
The Holiday Inn Rock Hill was great - the rooms were very new and comfortable. The grounds and lobby were clean and well maintained. The staff was excellent!
May 15, 2015
Rated 5.0 out of 5.0 by ctberthold Great Hotel
Thanks for taking such good care of us all. We had a great visit at this location. Very nice, clean and helpful staff
May 14, 2015
Rated 2.0 out of 5.0 by notforus Not for families
This hotel seems to be more business person friendly than family friendly. The desk personnel weren't as friendly or accomodating as we have experienced at other Holiday Inns. The room itself was clean and orderly, but the air-conditioner didn't work properly and we were unable to turn it off. The noise kept us awake for most of the night. At check-in we were told this was the last available room, so we didn't try to switch to another one. They also have an outdoor area attached to the restaurant, which played loud music until 11:00P.M. Our room was above this area. If staying here, I would request a room on the other side of the building. Room service was quick and the food was very good.
May 11, 2015
Rated 5.0 out of 5.0 by DavidRC very pleasant stay
The bar tender, Aubrey was very pleasant and accommadating. THE ROOM WAS CLEAN AND COMFORTABLE
May 11, 2015