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Holiday Inn by IHG Tulum Homepage
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Pick a title from our amazing library and enjoy!
Main nighttime pool vibe!
Guest Lounge
Gift Shop
Swimming Pool
Evening by the pool
Enjoy the evenig at our pool
Swimming Pool
Gym
Gym
Keep moving during your stay! Our fully equipped gym is available
Gym
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Holiday Inn Tulum AMENITIES

The highlights

The highlights

Grab and go

Everything you need within reach. Visit our convenience store and discover a variety of products to make your stay even more special.

Hotel features

  • Kids eat free Kids eat free
  • Daily housekeeping Daily housekeeping
  • Fitness center Fitness center
  • On-site parking On-site parking
  • Pet-friendly (500 MXN / night) Pet-friendly (500 MXN / night)
  • Pool Pool
  • 1 on-site restaurant 1 on-site restaurant
  • Smoke-free hotel Smoke-free hotel
  • Wi-Fi Wi-Fi
  • Kids eat free Kids eat free
  • Daily housekeeping Daily housekeeping
  • Fitness center Fitness center
  • On-site parking On-site parking
  • Pet-friendly (500 MXN / night) Pet-friendly (500 MXN / night)
View more

AT THIS HOTEL

Hotel information

  • Front desk: +52-984-4109000

  • Reservations: 

  • Email: reservaciones@tulumhi.com

  • Check-in: 3:00 PM

  • Check-out: 12:00 PM

  • Late checkout available​

  • Minimum check-in age: 18

  • Total floors: 4

  • Total rooms: 108

  • Accessible rooms:  1

  • Languages spoken: English, Spanish
  • Credit cards accepted: American Express, Visa, MasterCard, China Union Pay

Accessibility

  • Restaurant seating

  • All entrances/doorways

  • Vanity

  • Toilet cubicles

  • Registration desk

  • Public restrooms

  • Public facilities

  • Lifts are ADA compliant

  • Accessible room details

For your convenience

  • Complimentary filtered water

  • Connecting rooms available

  • On-site convenience store

  • Ice machine(s)

  • Room service

Beach amenities

  • Sunblock (for fee)
    Towel service
    Water/filtered water (for fee)

  • Hours of operation: 

    -

  • Average charge: 0 MXN

  • Elliptical machines
    Free weights
    Stationary bicycle

Parking details

  • Our underground parking facility offers 120 secure spaces, providing convenient and sheltered parking for our guests. Designed for ease and safety, it ensures your vehicle is protected while you enjoy all the amenities of Holiday Inn Tulum.

  • Car parking available

  • Complimentary daily self parking

  • Parking available for all hotel customers, guests, visitors

  • Additional Vehicles Allowed: Bus, Rv, Trailer

Accessibility parking

  • Flat terrain between parking and entrance

  • Curb cuts and street parking wheelchair accessible

  • Number of wheelchair accessible parking spaces: 2

  • Disabled or accessible parking

  • Ramp access to property

  • Ramp access to leisure facilites

  • Ramp access to hotel restaurant

Parking facility

  • Off-site

  • COVERED

  • Controlled access to parking

  • 120 total parking spaces

Shuttle

  • Local shuttle

    There is no local area shuttle available at this hotel.

  • Airport shuttle

    Aeropuerto Internacional Felipe Carrillo Puerto (TQO)
    Shuttle not available

  • Main Pool

    At the heart of Holiday Inn, you'll find our main pool with an in-pool bar, surrounded by rooms, the restaurant, and other services, giving you the perfect sense of being at the center of it all.
    Outdoor pool
    Hours: 7:00 AM to 11:00 PM

Concierge services​

Other services​​​

  • Wake up calls

Housekeeping and laundry​

  • Daily housekeeping

Pet policy

  • Upon check in, you must present a Pet ID Card. For guide or assistance dogs, please provide the certification document verifying that the animal is an assistance pet. Once tihis documation is presented the Pet Desposit per Stay will not be requiered.

  • Pet fee per night: 500 MXN

  • Pet damage deposit: 3000 MXN

  • Pet weight limit: 15 kilograms

  • 1 pets allowed

  • Pets allowed: Only dogs and cats allowed

Pet amenities

  • Water bowl