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Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
93%
Recomendar este hotel

Valoración general

4.4

en base a 948 opiniones
93%
Recomendar este hotel

Ratings Breakdown

948opiniones

  • 5 Estrellas
    525
  • 4 Estrellas
    302
  • 3 Estrellas
    78
  • 2 Estrellas
    33
  • 1 Estrellas
    10

Overall view

By

25 mayo 2017

club

On arrival our requirements were not correct as we had been booked in for dinner both nights but this was soon rectified. We had tea in the lounge but had to go to the bar to order it as there was no one around, the used crockery was not cleared away until we asked for it to be taken. Dinner the first night was a really bad experience as I have previously stated. Indeed non oif our group had dinner but had bar snacks in the lounge because of our experience. Having reported it next day staff were most solicitous and our event went off very well. On checking out, due to a computer glitch we were wrongly charged but this was soon rectified.

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Great stay

By

24 mayo 2017

club

We had a really lovely stay at this hotel. The staff were friendly, welcoming, attentive and helpful. The food was excellent - both breakfasts and evening meals. The room was very comfortable and clean.
We will be staying at Holiday Inns again.

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Incorrect billing

By

24 mayo 2017

club

Wrongly billed without explanation. Wont stay in a Holiday Inn again.

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Staff

By

23 mayo 2017

platinumelite

The staff were very friendly, courteous and welcoming.

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breakfast

By

23 mayo 2017

better quality sausages needed, bacon rind should not be white, scrambled eggs require more butter and less milk in the making

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Good place for a business trip

By

23 mayo 2017

club

This hotel is very convenient for the Surrey Research Park. The staff are friendly and efficient and it's great to be able to eat and relax in the Bar/Lounge.

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Fine

By

22 mayo 2017

club

As expected from a Holiday Inn. More IHG member benefits please.

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Holiday Inn Guildford

By

22 mayo 2017

Hotel is clean, comfortable and friendly. Food and bar prices are quite high. Quality of food needs addressing. Some issues. Not much choice when restaurant is not serving buffet.

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Average

By

21 mayo 2017

platinumelite

Hit and miss hotel.
Reception staff are nice, bar man friendly.
Bar food slow and average
Interconnecting rooms are so noisy you hear everything in the next room, and get a poor nights sleep.

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Great for unwinding to relax

By

21 mayo 2017

club

We have become to like this hotel very much we have booked to come back on the 4th of June for one night. but in future we will stay for longer periods when health allows.But we recommend the hotel to everyone.

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Excellent customer service and facilities

By

18 mayo 2017

club

My wife and I stayed for two nights and we had an excellent experience.

The breakfasts were top-notch - fresh, well cooked, tasty and, unlike many hotels, hot!

The friendly reception staff helped us to get a good deal on taxis and check-in/check-out was slick and trouble-free.

The room was very clean and the bed was extremely comfortable

Well done Holiday Inn Guildford!

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Another brief stay

By

17 mayo 2017

An enjoyable stay marred only by the restricted room service choice due to the restaurant being closed. Very friendly and helpful staff, a very comfortable room, two very pleasant swims in the clean and well-kept pool.

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