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Holiday Inn Express & Suites 芝加哥阿冈昆

2595邦克山驱动器 , 阿冈昆, 伊利诺斯州 60102

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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
89%
推荐此酒店

整体体验

4.4

基于 803 评论
89%
推荐此酒店

Ratings Breakdown

803评论

  • 5 星级
    519
  • 4 星级
    174
  • 3 星级
    44
  • 2 星级
    31
  • 1 星级
    35

Disgusting Do not stay here

By

2020 七月 10

club

dirty beyond gross. My husband wouldn't pack it up and leave or you would have seen smoke in my trail. The front desk clerk warned me the room "might be dirty because their housekeeping couldn't figure out their clean and dirty system" upon checkin. She also proceeded to tell me there woild be no coffee in the am and "you'll be lucky if you get a granola bar"! We didnt. Not only no coffee (some in the room and she was kind enough to give us extra) no bar of hand soap or anything else in the room. The lights weren't even on in the common area to sit. I would have used the coffee maker but the overall lack of cleanliness of the room made it impossible. Just disgusting. The common area garbages overflowed...I dreaded going back each day. Do not stay here.

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Not a good stay

By

2020 七月 08

club

Nothing! Wow, dirty. Got checked in and received a room that hadn’t been cleaned. Moved to another room with torn towels and a broken toilet handle.

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Comfortable bed and quick service!

By

2020 七月 07

The stay was lovely, our bed was so comfortable we stayed in it most of the time. We called down for a few things and they were brought up to us with in minutes of calling. Employees are friendly!

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terrible

By

2020 七月 02

the room was not very clean. The outlet the TV was connected to was not working. The jacuzzi was dirty and looked broken. The toilet was broken the bathroom was dirty. The fridge did not work and the fridge door was hanging on by one hinge

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RECENT STAY

By

2020 七月 01

Well I think the review iprodess is to long
Make it shorter

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comfortable bed and great services

By

2020 六月 27

nice relaxing nice location and place to park truck very nice night crew

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Illinois stay

By

2020 六月 05

club

The staff made the best of what is a difficult time with the covid -19 crisis. Room was clean. Vending machines need servicing more frequently.

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Bed sunk towards the middle

By

2020 六月 03

club

Certain front desk people didn't answer the phone when we called yet they were sitting at the desk in the back.We stayed five night's only had one visit from maid service. We went to the front desk to ask to collect trash form our room. All contacts with hotel staff were pleasant. Clerk Tim seem to be the most productive. We would see him the most around the hotel. Our shower needed some attention it look like mold was starting to form. I'm hoping that some of these changes were because of Covid, otherwise this hotel is not operating in the standard that I'm accustom to for Holiday Inn

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Comfortable

By

2020 五月 19

The bed was great and very comfortable. The floor was quiet too.

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clean

By

2020 五月 19

club

Room was clean but I would have felt better if there were some type of sanitizer in the room

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OMG! What happened?

By

2020 三月 16

club

The hotel is in need of sprucing up and re training the staff on how hospitality really works/ One word to describe the look of the property? TERRIBLY DATED! The towels were horrific/ I was truly fightened to use them and in fact went to Target and bought a set just for safety reasons. Housekeeping? Whaaat? Where? Was that them in the hallways yelling out in Spanish to eachother when I was trying to sleep? The furniture in the rooms and in the lobby was old and stained and chipped. I hope I did not bring home any bed bugs...FOR THE LOVE OF GOD, PLEASE SEND SOMEONE OUT THAT PROPERTY FOR AN EVALUATION.

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Visiting relatives.

By

2020 三月 11

club

Very nice hotel. Close to my family, very convenient.

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