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Holiday Inn Express & Suites 辛辛那提SE纽波特

109置地广场驱动器 , 贝尔维尤, 肯塔基州 41073

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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
79%
推荐此酒店

整体体验

4

基于 1528 评论
79%
推荐此酒店

Ratings Breakdown

1528评论

  • 5 星级
    818
  • 4 星级
    312
  • 3 星级
    151
  • 2 星级
    132
  • 1 星级
    115

Marathon Runners Approved!

By

2022 五月 11

Slept like babes the night before our race. In room coffee maker, necessity for that 4am warm-up. Noon shower was heaven! Complimentary ice cold waters, super thoughtful!! (We left too early to see breakfast)

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Poor handling of an unfortunate situation.

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2022 五月 03

We were locked out of our room due to faulty equipment and staff that did not know where the equipment was to get in.

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Excellent room and location

By

2022 五月 01

Very friendly staff, and the hotel is located near several restaurants within walking distance, right on the water. Nice big clean room, comfortable bed, and quite. We had no issues at all and our stay was excellent!

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Stay

By

2022 三月 03

We had no hot water. There was no compensation applied.

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Somewhat disappointed

By

2022 三月 03

club

I booked two rooms for my family to stay Feb. 26, checking out on Feb. 27. Upon check-in, we were notified that the indoor pool was not open. That was not a big deal. Later that evening, we went to run water for the kids to bathe, and there was no hot water. We called the front office to inquire, and was told hot water not working. I really feel that I am due a credit for this inconvenience. Thank you.

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Football Trip

By

2021 十二月 15

club

The furniture is old. It has that college dorm feel. I would reluctantly stay here again. No masks worn by anyone, but that may be a local thing. Close to Cincinnati.

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The beds were satisfied

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2021 十二月 06

The people above of us were to loud until 1:30am 2 nights in a row. I called the front desk the second night, nothing was done about it. The 3rd night, I went to the front desk and by the time I got to the room, the problem was taken care of.

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Comfortable and Clean

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2021 十二月 02

We scheduled our stay to wrap up visiting our friends for a birthday party and pub crawl. It was a great place to end our night and relax.

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A nice hotel in a great location

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2021 十二月 02

club

Overall a good experience. Location was great and convenient to get to Cincinnati. Some amenities were in a bit of a state of disrepair, but nothing major. This is probably to be expected at older hotels.

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Above and Beyond staff

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2021 十一月 29

The staff was such a blessing to us. As soon as we got into our room the desk clerk rang our room and said our family could have a larger room upgrade. Not only that, she met us at the room door with the keys. So sweet. We didn't even ask. She was just going the extra mile.
Room was huge. Breakfast had a lot of options. Beds were comfortable. Indoor pool was decent size. And the location was great for being just over the bridge from downtown Cincinnati. Thanks Holiday Inn!

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The Good & Not so Good

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2021 十一月 29

This trip was to join family for Thanksgiving in Cincinnati. My nephew was flying in from Boston and arriving about the same time and I suggested he stay with me the first night since my room had a sleep sofa. I phoned the hotel the week prior to my arrival explaining that we would be arriving after midnight and could they have housekeeping make up the sofa bed and was assured that it would be done. We arrived and pleasantly greeted and checked in and went to the room. The sofa bed had not been made up, and the few extra linens in the closet contained one sheet, a cotton blanket and a pillow. I phoned down and explained the situation indicating my disappointment and a few moments later he arrived at the room with the bedding and apologized profusely.

Overall the staff was very friendly and the housekeeping person was outstanding. I asked for a few more coffee pods and was assured that she would bring them to room. A few moments later she arrived with enough to cover my needs until my departure. Excellent service.

The buffet breakfast was about what I expected, A large variety of choices that should meet anyones dietary preferences. My only suggestion would be that the dining room attendant make sure that clean trays were always available. A couple of mornings there were only two dirty ones which necessitated several trips back and forth to my table with my food and beverages.

Overall a comfortable stay and very friendly and responsive staff.

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Clean place - Desk staff disinterested

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2021 十一月 28

Nice place. - desk staff could use some training. No greeting. Seemed bothered when approached. Morning desk clerk had feet on desk and on her phone when I approached about no coffee in the breakfast area at 9 am.
However, housekeeping staff is the polar opposite. On both Saturday and Sunday always said hello and smiled.

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