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Holiday Inn Express 利奇菲尔德

长城岛 伯明翰路 斯塔福德郡, 利奇菲尔德, WS14 OQP

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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
93%
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整体体验

4.5

基于 1511 评论
93%
推荐此酒店

Ratings Breakdown

1511评论

  • 5 星级
    955
  • 4 星级
    389
  • 3 星级
    93
  • 2 星级
    45
  • 1 星级
    29

Great staff and service

By

2021 八月 04

I have never stayed in the holiday inn before and I will definitely use it again from start to finish we had a great and enjoyable stay staff could not do enough to help us with anything

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Staff not very cheerful. Not that welcoming

By

2021 八月 04

Mattress was uncomfortable staff not really make an effort greeting you

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Worse Holiday Inn I’ve seen

By

2021 八月 04

I’ve said what’s to say about this place. Beside some of the staff who tried their best, this hotel is at the bottom of my list. Main issue is their food, nothing on the menu, mainly pizzas and even them are rubish. They advertise at the hotel entrance “hand stretched pizzas” when in fact it’s frozen, wouldn’t feed my dog with it.

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Difficult to sleep

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2021 八月 02

Excellent staff, well-run operation (cleanliness, service, check-in, etc) but there's no a/c in the rooms. So we had to leave the window open overnight and our room was overlooking the busy A5/A38 junction. Cue a poor night's sleep....

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short stay

By

2021 八月 02

Excellent staff especially Nicky who is a credit to your organisation, very clean throughout, Breakfast was lovely and set you up for the day.
only downside was that there is no Air con in the rooms and on our visit it was in the 80's.
Good food in the bar area, ideally located for the National Arboretum.

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Horrid experience

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2021 八月 01

We stayed with yourselves from 29/07/21-30/07/21. Just was not happy with the stay:

Around 1:10am, our room started to smell of cigarette smoke, thought nothing of it and tried to sleep again. Couldn’t sleep

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Lacked Air Conditioner

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2021 七月 31

The staff and customer service was amazing … excellent team made us feel welcome and overall experience was great in general except for two things.

The room becomes really hot in the summer.. the rooms need air conditioning as you can’t open the Windows more then 2 inches due to a safety lock. You get a fan but that just circulates warm air and you struggle to sleep.

Another point of improving would be to supply a fridge or a cooling box in the room. A hot room like that if there is no Air-con there should be something that allows you to attain a cold drink or water or the sleep experience becomes difficult …. I feel if they charged £5.00 to £8.00 more per night adding these in people would be more then happy to pay.

Finally back to the staff … fantastic staff and they should be praised.

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Good location and affordable

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2021 七月 30

Staff could do with a few tips during breakfast service. High chair was in a filthy state and had to get it myself. Someone did clean it when I asked. Breakfast was ok. Had to wait for almost everything to be filled and plates/cutlery dirty and wet.
The room was cleanish, double bed was very comfy however I had sofa bed which was awful. Lovely shower and hot water. Had a lovely view of the fields from our room.
Lady at checkin on reception was lovely and welcoming and reception area lovely and clean.
I would stay here again due to location but I’d probably book to eat out in the evening as limited menu there with no children’s options and apparently at least a 45 minute wait for food with no explanation. Overall I think you get what you pay for.

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Location/comfortable clean room/good breakfast/friendly staff

By

2021 七月 30

Location/comfortable clean room/good breakfast/friendly staff

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Brilliant stay with the wife and 2 young children

By

2021 七月 29

Parents.. if you are looking for a base for Thomas land,. This is it!

Clean, tidy, everything we needed with 6/3 year olds.

Check in was quick, kids said the sofa bed was really comfy, slept all night, black out curtains! ( popped my tin foil back in the boot )

Breakfast was great, the best stay to prep for Thomas land!!

5 out of 5 didn’t do it justice!! Would have scored higher!

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Comfortable stay

By

2021 七月 28

club

Staff could be a little more friendly COVID situation made the management more complex. Staff were hence stressed and a little preoccupied. Room was very hot and we were told there was a fan in the room. When we got in there was no fan and had to call reception. They promptly brought a fan round.

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Disappointed

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2021 七月 28

Tired hotel, benefiting from it's location only and not much else to recommend it for. Even the Frankie and Bennys that used to be near by has given up on it and moved on

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