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Rated 4.4 out of 5 by 382 reviewers.
Rated 4.0 out of 5.0 by Good stay, but uncomfortable matresses and toilet not clean. Staff are extremely friendly and very helpful. Unfortunately, our mattresses were very uncomfortable. The cleanliness of the toilet in the bathroom was dirty and discoloured. Need to include bacon and option of poached eggs as well for breakfast. August 28, 2015
Rated 5.0 out of 5.0 by excellent value stopped for 2 nights while on a short break with my son staff and hotel were very good in terms of service and value and the free wifi was an added bonus especially as my son had his tablet with him August 28, 2015
Rated 5.0 out of 5.0 by Excellent value for money. Very good stay. We had a lovely clean / comfortable room with a wide choice of food at breakfast time. August 27, 2015
Rated 4.0 out of 5.0 by Reunion The hotel was perfectly located and the stay was very comfortable except that the beds are rather small. August 26, 2015
Rated 5.0 out of 5.0 by In and Out for Family Holiday We stayed at this hotel on a number of different nights as it was close to family that we were visiting. The staff are friendly, both at the front desk and at breakfast. IHG membership and status were recognised each visit. Check-in / out was always efficient. Rooms are clean and tidy. The choice of items at breakfast is more than adequate - cereals, breads, yoghurts, fruit, 3 hot items, tea / coffee / juice. Downside - the fans in the room do not help much on a hot / stuffy night and could do with an electrical socket near he bed, not just at the desk. August 26, 2015
Rated 5.0 out of 5.0 by Great Value for Price Paid Difficult to beat HIE for value vs. cost. At Lichfiled staff are friendly, membership August 26, 2015
Rated 5.0 out of 5.0 by polite service all round the weekend achieved all expectations for my idea of how a guest should be greeted and treated by a well trained staff of an extremely professional establishment. I have no doubt in my mind of recommending Holiday Inn Express Lichfield to my friends and colleagues for a stay at an establishment of this calibre August 24, 2015
Rated 1.0 out of 5.0 by Poor Restaurant & Breakfast Quality and choice of food and coffee available very poor - did not seem to be fresh, croissant hard. Toast was untoasted after three attempts. Tables not cleared quickly. For the volume of people two hot serving dishes is insufficient. Waited for ages to be served a drink at 11pm, whilst there was two members of staff at reception, then a client just arrived at the bar was served before us. During the day the reception staff were helpful and efficient. Would not stay again. August 20, 2015
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