Veronica was working nights and was extremely helpful. The day staff refused to enforce mask wearing and often did not wear a mask themselves. Guests would refuse to wear masks and became confrontational when I asked them to wear a mask.
Breakfast consisted of a yogurt, apple juice and three mini muffins.
Rooms are only cleaned once every five days.
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softest bed ever, courteous staff
ByLucylu
2020 十二月 01
Stay was comfortable. room was very clean. Very close to restaurants ( we walked to the in n out burger place right behind) day was rainy and cold Couldn’t use the pool. all in all I’d stay again.
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Comfort at its best
ByMaria08
2020 十一月 24
Cant wait for another stay... always look forward to Holiday Inn stays
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Great service and comfortable room and bed.
ByVfam06
2020 十一月 21
While this visit was not the most pleasant to the San Antonio area to move a family member, our room and service at the hotel made it very comfortable and pleasant for our move. This was our second stay at this specific hotel. While the pandemic was present at this encounter they were practicing social distancing and were utilizing all precautions. Thank you for all you do!
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Lock up your vehicles
ByL.j.
2020 十一月 13
Been twice in a year and been broken into both times
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issues
ByRamon
2020 十一月 11
the iron was broken and so was the ironing board the mirror was loose half a roll of toilet paper no shampoo thankfully we brought our own our room was 226. the toilet seat was loose it seems like there was no attention to detail
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Comfortable beds, conveniently located, great service
ByRoperry
2020 十一月 07
We had an awesome stay! The beds are always comfortable. The rooms were very clean with a pleasant smell when we walked inside. We had a great nights sleep in the soft beds. The staff was awesome, and had our room ready when we arrived. This particular location was convenient because not only was it a few blocks our destination, it was surrounded by a variety of restaurants and stores. I always enjoy our stays at Holidays Inn Express.
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san antonio rest and great service
BylindadeDios 7
2020 十一月 04
We enjoy this hotel cleanliness, service and room; was a great break from all work stress, we rested enjoy gym amenities and food, will be back when we can
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comfy beds
ByNorKey
2020 十一月 01
1st floor was real noisy, you can hear the highway traffic and all the traffic at other businesses. breakfast due to covid was just a small muffin and small juice
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In the middle of Pandemic
ByWilway50
2020 十月 30
Breakfast is still advertised on website but offer muffin and juice in brkf bag. Daily trash service should be offered during pandemic d/t staying in more
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October 26, 2020
ByTrinJack
2020 十月 29
First room wreaked of smoke, but the front desk was awesome and switched our rooms immediately. (I just don’t see how the janitorial staff missed that, the room was clean it just wreaked of cigarette smoke.)
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Great Place
ByMark
2020 十月 29
I've stayed here many times for business and have never had a bad experience. The staff is friendly and the rooms are very clean.
Check your Room
Bywrup
2020 十二月 09
Veronica was working nights and was extremely helpful. The day staff refused to enforce mask wearing and often did not wear a mask themselves. Guests would refuse to wear masks and became confrontational when I asked them to wear a mask.
Breakfast consisted of a yogurt, apple juice and three mini muffins.
Rooms are only cleaned once every five days.
softest bed ever, courteous staff
ByLucylu
2020 十二月 01
Stay was comfortable. room was very clean. Very close to restaurants ( we walked to the in n out burger place right behind) day was rainy and cold Couldn’t use the pool. all in all I’d stay again.
Comfort at its best
ByMaria08
2020 十一月 24
Cant wait for another stay... always look forward to Holiday Inn stays
Great service and comfortable room and bed.
ByVfam06
2020 十一月 21
While this visit was not the most pleasant to the San Antonio area to move a family member, our room and service at the hotel made it very comfortable and pleasant for our move. This was our second stay at this specific hotel. While the pandemic was present at this encounter they were practicing social distancing and were utilizing all precautions. Thank you for all you do!
Lock up your vehicles
ByL.j.
2020 十一月 13
Been twice in a year and been broken into both times
issues
ByRamon
2020 十一月 11
the iron was broken and so was the ironing board the mirror was loose half a roll of toilet paper no shampoo thankfully we brought our own our room was 226. the toilet seat was loose it seems like there was no attention to detail
Comfortable beds, conveniently located, great service
ByRoperry
2020 十一月 07
We had an awesome stay! The beds are always comfortable. The rooms were very clean with a pleasant smell when we walked inside. We had a great nights sleep in the soft beds. The staff was awesome, and had our room ready when we arrived. This particular location was convenient because not only was it a few blocks our destination, it was surrounded by a variety of restaurants and stores. I always enjoy our stays at Holidays Inn Express.
san antonio rest and great service
BylindadeDios 7
2020 十一月 04
We enjoy this hotel cleanliness, service and room; was a great break from all work stress, we rested enjoy gym amenities and food, will be back when we can
comfy beds
ByNorKey
2020 十一月 01
1st floor was real noisy, you can hear the highway traffic and all the traffic at other businesses. breakfast due to covid was just a small muffin and small juice
In the middle of Pandemic
ByWilway50
2020 十月 30
Breakfast is still advertised on website but offer muffin and juice in brkf bag. Daily trash service should be offered during pandemic d/t staying in more
October 26, 2020
ByTrinJack
2020 十月 29
First room wreaked of smoke, but the front desk was awesome and switched our rooms immediately. (I just don’t see how the janitorial staff missed that, the room was clean it just wreaked of cigarette smoke.)
Great Place
ByMark
2020 十月 29
I've stayed here many times for business and have never had a bad experience. The staff is friendly and the rooms are very clean.