 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property
Overall Experience 4.4
86%
Recommend This Property
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Great stay; lack luster breakfast
ByMill10
May 06, 2022
The hotel and the check in were great, accomodations were nice but the breakfast lacked flavor. Overall good experience on short notice with good staff and good rooms to stay in short term or long term.
Great stay
BySparkle74
April 26, 2022
The staff was great and very attentive. Very nice and made sure we had a nice visit. Every detail was explained, and questions answered immediately.
Great service!
ByJohnell1
April 11, 2022
Stay here a lot; no issues during my 2 day stay. Lot's of places to eat close by!
Great Stay
ByLauracristina86
April 03, 2022
Very clean and comfortable hotel. I was pleasantly surprised.
Customer service
ByRmontes
February 03, 2022
I have been requesting to speak to someone in sales for the past 2 almost 3 months to register the name of my company and get my employees company rates and better rates, as much as I stay at this location the customer service still terrible, not the front desk but whoever is handling the location by not trying to contact me. I really like using holiday inn but sure is looking like I’ll probably stop using it unless someone gets in touch with me. Looking forward to keep doing business with holiday day , hopefully someone can take care of this matter
Thanks
Rafael G Montes
832-650-8288
GI industrial Services LLC
Hotel stay
ByMag11
December 18, 2021
Only problem was the rust on the soap dispenser in the shower.
Comfy Grandma
ByGrandma O
December 16, 2021
Excellent staff, comfortable and affordable. Breakfast area adaptable to most tastes. Clean, neat and no smelly cleaning supplies used so easy for folks with allergies.
Clean rooms and convenient location
Bylz512
December 15, 2021
Been staying here every time we're in San Antonio.
breakfast
ByNorKey
December 13, 2021
Was very disappointed that we were told Sunday morning, no hot breakfast was available, due to ovens not functioning!!!!!
this was my 3rd stay at HIE Windcrest and only my very first stay was a hot breakfast available.
Do Better
Everything was excellent everyone was nice and friendly room was clean bat
BySissy
December 10, 2021
Will definitely stay again well definitely stay at another one of your hotels in whatever City I am in would love to get some free deals also thanks so much for everything
Stay
ByFord
December 08, 2021
Overall a good place to stay. Room was clean and the service was great.
Great service
ByBert
December 05, 2021
My wife and I had a great time. The people who worked there were extremely friendly. I had no issues. I would definitely recommend. There are so many places to eat at. The location is great. And only 10 minutes away from Fort Sam.