 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property
Overall Experience 4.6
95%
Recommend This Property
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Great hotel
Bybeachbum
30 December 2020
the hotel was clean and looked fairly new. the staff was pleasant and helpful
not great service had to take towels out and pick up fresh outside on hall
Byjohnny 12345!
29 December 2020
want stay there again no cooperation from staff and not enough lighting for parking
Great stay extended
ByJo Nathan
27 December 2020
I am visiting for work. The hotel is perfect location for work and after work. The staff has been extremely helpful and friendly. The rooms are kept extremely clean. For work have to stay an extra month and it was a no-brainer to extend the stay.
Excellent Service
ByKjfasano
24 December 2020
The customer service was excellent and the cleanliness was over the top! Would stay here again on our next business trip.
The most enjoyable hotel experience of 2020
ByTN traveler
22 December 2020
I rented a room to visit family in Anderson, SC and I am from Knoxville, TN. The price was right, the room was very large and clean and quiet. I’ll definitely keep them in mind when traveling in the future.
Great stay and clean room
ByRick
20 December 2020
The staff was very friendly the rooms were excellent the bathroom was very clean with multiple towels lotion etc they even had a hot breakfast which is difficult to find nowadays I wish they had truck 18wheeler parking close to some good food
Great stay
ByFreebird
19 December 2020
It was a very positive experience. Very nice staff, and the rooms were very updated and comfortable. Thanks for a nice stay!
Thanksgiving
ByKimberly
12 December 2020
During Holiday’s I would suggest extending the breakfast hours. Not everyone is up and ready for breakfast before 830 am after traveling. I wanted something and was informed that breakfast ended at 830 am and coffee was only available till it ran out! When traveling I know they have Mini Kerrigs in the rooms but I am used to fresh coffee on your locations throughout the day. Just made me sad during Covid nothing can be the same.
Cleanliness and great staff
ByCotaty07
01 December 2020
Everything was excellent. Customer service was great, breakfast was great, and the beds are very comfortable.
Great location, terrible air/heating system
ByKP0014
29 November 2020
The only reason why my stay didn't receive all five stars was because of the heating/air system. I woud get down to the 30 at night and the heating would not work. We were extremely cold even after asking someone to come and look at the unit, other than that everything was excellent. Look forward to staying again.
Clean
ByCWNG
29 November 2020
Staff was professional. The hotel was clean and desirable. The bed and pillows were comfortable. The bathroom was well lit, clean and the shower was amazing.I would definitely recommend this hotel to any local or business professionals in need of a getaway or a fresh clean place to stay on business.
Ok experience
ByRick
28 November 2020
Normally when staying at HIE, I have a great experience. The staff was very friendly and helpful but not all wore masks and no gloves when service breakfast. There’s a table to stop me from getting my own coffee but the employee took no safety precautions. The bathroom smelled like there was a septic issue with the hotel and I had to keep the door closed during my stay. When trying to shower the lever to turn the shower on would not work so I had to use another room to take a shower. The staff responded promptly to the shower issue but the bathroom smell was also on the room I used to shower in.