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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.2

based on 626 reviews
91%
Recommend This Property

Ratings Breakdown

626reviews

  • 5 Stars
    297
  • 4 Stars
    236
  • 3 Stars
    53
  • 2 Stars
    22
  • 1 Stars
    18

Zimmer grenzte an Aussenbaustelle

By

27 March 2017

club

Leider war durch die angrenzende Baustelle in den Morgenstunden doch mit Lärmbelästigung zu rechnen. Dadurch war Ausschlafen nicht möglich. Insgesamt zufriedenstellender Eindruck. Frühstücksauswahl hinsichtlich Käse und Wurtsorten ziemlich eingeschränkt und bei mehrtägigem Aufenthalt eintönig. Teilweise wurden Tische nicht schnell abgeräumt, was zu den Stoßzeiten keinen positiven Eindruck machte.

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Holiday Inn stay

By

27 March 2017

club

Pros:
- Friendly and helpful staff
- The hotel is located in good area
- Clean and neat bathroom
- Comfortable bed and covers

Cons:
- The old carpet in the common area and rooms gives the impression of uncleanliness.
- Breakfast choice is limited and not changing

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Staff were very helpful.

By

26 March 2017

club

Stayed for one night. My lasting impression is how helpful the staff were at every point in the stay.

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ruhiges Hotel mitten in Berlin

By

25 March 2017

club

ruhiges Hotel in idealer Lage in Berlin mit sehr freundlichem Personal. Es hat alles so funktioniert wie es sein soll. Preis-Leistungsverhältnis Top!

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Great location and service

By

22 March 2017

We stay in Berlin often to visit family and usually stay here as its so convenient and the breakfast has a great healthy choice.

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Business trip - Charged twice - No problem resolution

By

21 March 2017

club

Average hotel that charged me twice for the room and what I paid at the bar...I have been told it happens a lot in this Hotel...
2 weeks are now gone and no resolution or even answers to my emails. My credit card is blocked because of this
I have called them on Firday at 3pm; I have been told that no one was working anymore until the following Monday so I had to wait for a problem solution. Very strange at 3pm in such a big hotel chain. I had a trip planned with my girlfriend, I had to cancel it.
I travel a lot and still don't understand How this could happen in 2017 with such a poor/inexisting guest service
I highly not recommand this property

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Allround good stay

By

20 March 2017

club

It was a nice and comfortable stay in the hotel. Breakfast was great, Big choice of food.

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Keine Lust zum Schreiben

By

20 March 2017

club

Sehr zufriedenstellend, habe aber keine Lust, hier das erforderliche Pensum von mindestens fünfhzig Zeichen zu erfüllen!

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Excellent staff

By

18 March 2017

club

My stay was for leisure with a group. I liked mostly the friendliness of the staff.

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Comfortable bed

By

16 March 2017

club

Feeling warm welcome on arrival date with best suggestion to applied IHG member and get more benefits.
Stayed warm and friendly staff services

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Title

By

16 March 2017

Not a bad hotel, in a good area, with a few areas to improve.

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CONFERMA DI QUALITA'

By

11 March 2017

club

Dopo le nostre esperienze negli altri H.I,E di Parigi e di Londra, un'ulteriore conferma anche a Berlino.
Personale preparato e gentile, qualità delle stanze ottima con pulizia sempre perfetta. Colazione ottima ed abbondante.
Quindi appuntamento al prossimo H.I.E. di un'altra capitale europea

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