 Guest Reviews
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89%
Recommend This Property
Overall Experience 4.3
89%
Recommend This Property
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Great location to centre
By
06 November 2019
Just an overnight stay but great location to visit the city with an subsidised car park around the corner it's worth a visit
Great stay at hotel
ByBERNIE
06 November 2019
A great stay in a well located hotel in walking distance of everything Birmingham has to offer. Very friendly reception staff who gave us good advice and maps on how to get around. The room was clean and well equipped and the bed was very comfortable.
Breakfast was good, perhaps would like to see a few more hot items on offer, there was only sausage, bacon, scrambled egg and beans but it was tasty and there were plenty of continental options also.
Desilusão em Birmingham
By
06 November 2019
Fraco atendimento
Fraco pequeno almoço
Cama razoável
Convenient, comfortable and good value
ByPipW
05 November 2019
Stayed for four nights - staff always friendly, and both check in and check out were quick and efficient. Car park (NCP) is adjacent and discounted. Rooms and common areas are all clean and modern, although some chairs in restaurant need cleaning/replacing. Good location close to Snow Hill, St Chad's and City Centre. A good place to stay.
Great location but ask for a quiet room
ByKeith47424
02 November 2019
I was going to a concert near to Snow Hill and the Holiday Inn Express was so nearby and a decent price so I booked it.
It is right by a main road so upon check in I asked for a quiet room. It was on the 17th floor (so pleased lift didn't break down.) Anyway you could not really hear the traffic up there so pleased about that. Room was of a decent standard and comfy bed. Bathroom had a large shower area. Big problem was the seats. Seems to be a common theme at the Holiday Inn Express I have stayed at. Both of the seats would not stay up. So it is not great having to hold them up when utilising the toilet. But apart from that all was ok.
Breakfast was included in the price and was decent. Bacon was actually cooked probably for a change as it was crispy. Also on offer were beans, egg and those awful cumberland sausages. Please can we go back to ordinary pork sausages? Anyway toast, tea and continental items also available. So I was well fed.
All in all not a bad place to stay but like I mentioned ask for a quiet room to be away from the traffic noise.
Breakfast included as standard was a nice surprise- very friendly staff.
ByMartin D
02 November 2019
We booked last minute and chose this hotel for its very affordable price. It surprised us (in a good way) as rooms were basic but very clean and totally quiet. Excellent breakfast included with all rooms and staff were extremely accommodating even though we arrived very late.
Decent hotel
ByThe deacs
01 November 2019
Good lication and newly built hotel, always ask for a high room to get a fab view across Birmingham.
Only gripe is with breakfast just need to up the quality a tiny bit to make it a perfect stay and hotel.
Rude staff
ByFarhana
28 October 2019
Rude front desk, extra training needed!
Awful plumbing noises from other rooms, not a great nights sleep
Sunday night stay
ByDAVIDB1955
26 October 2019
Arrived just before 10am and a room was available- room clean excellent standard Staff very helpful bar food excellent chips & sticky toffee pudding as it was a Sunday night very quite and breakfast on Monday morning quite food excellent again toaster however had to put bread through twice
One slight problem the tv seemed to stick on channel I’d been watching for some time and had a job to change it Reported it on check out otherwise excellent stay
Business visit
ByWorkvisitor
25 October 2019
The room was clean and spacious and the staff on the front desk were exceptionally polite and helpful. Overall it was a really good stay.
位置方便，房間整潔
BySylvia
24 October 2019
位置方便，房間整潔，早餐多樣性可以增加。床鋪舒適，浴室整潔
Great location great price
ByStuart
24 October 2019
Clean and relaxing hotel very central to Birmingham for shopping and eating