 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property
Overall Experience 4.2
89%
Recommend This Property
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Everything was good, comfortabe. Very nice view, i was at the 15th fl.
ByLouly
14 November 2020
I will recommand anybody will visit Birmingham to stay in it.
Great value hotel
ByChez
11 November 2020
Very cheap, breakfast included! Comfy bed, very clean and the staff can’t help you enough! We love it here abs always use this hotel when staying in Birmingham.
Comfortable and affordable
ByDanniim16
26 October 2020
Spacious rooms with friendly staff. If you’re looking for an affordable hotel near the city centre or near the children’s hospital it’s perfect. The staff are accommodating they’ll make your stay as comfortable and safe as possible.
Holiday inn at Snow Hill
ByRopes
24 October 2020
Good location with very attentive staff who ooze customer service. Strange times at present to stay in city centre hotels. However the Covid19 controls are excellent and certainly offer that feeling of a secure place to stay. Pleasant experience for 3 days.
stay
ByBilly
23 October 2020
very good stay . Staff were excellent . Room was clean and comfy . Food was great
Friendly staff and great value
ByKenty2017
15 October 2020
It’s located in the city centre and just minuets away from snow hill station. Birmingham new street station isn’t too far either. The staff was friendly and answered questions before I arrived. The service was just as good once I arrived. The room was clean and the in room thermostat made it even better. There was also a tea/ coffee station in the room. Overall I had an amazing experience! Will definitely stay again.
Cheap,cheerful and friendly
ByTony Tiger
12 October 2020
Excellent place to stay with all amenities on your doorstep, very clean comfortable and safe environment.
N/A
ByJake2020
12 October 2020
Breakfast Was Poor And The The Layout Was Complicated. The Staff Was Rude And Unhelpful
They Didnt Include My Points For My Stay
Comfortable bed.
ByHmmm
10 October 2020
I liked staying at holiday inn as they have got internet on the tv so can watch a variety of things such as movies also the bed was very comfortable and great view!
Excellent hotel
ByLaney
09 October 2020
I loved staying at this hotel. The location is fantastic for everything that Birmingham has to offer and its partnership (with massively reduced parking rates) with the nearby parking facility made it even better. The room I had was exceptionally clean as were the public areas. On arrival I was asked all of the usual questions efficiently and the only very small gripe I had was that there was no welcoming smile at any point from the receptionist which would have made this the perfect stay.
I had booked for the free breakfast and when I didn’t arrive for this, I was contacted to ascertain whether this was still required and in collection (and my apology for being extremely late) was met with a very warm smile. Overall, I cannot recommend this hotel enough!
Fantastic hotel with great breakfast.
ByBryan X
07 October 2020
High standard hotel which offers a great value for your money.
Very comfortable and an maxing service good customer service
ByYoungfly
06 October 2020
Was treated very good and the hotel stuff was amazing