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Holiday Inn Express Birmingham - Snow Hill

1 Snow Hill Plaza St Chads, Queensway , Birmingham, B4 6HY

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.3

based on 1618 reviews
89%
Recommend This Property

Ratings Breakdown

1618reviews

  • 5 Stars
    851
  • 4 Stars
    508
  • 3 Stars
    131
  • 2 Stars
    74
  • 1 Stars
    54

Great location to centre

By

06 November 2019

Just an overnight stay but great location to visit the city with an subsidised car park around the corner it's worth a visit

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Great stay at hotel

By

06 November 2019

A great stay in a well located hotel in walking distance of everything Birmingham has to offer. Very friendly reception staff who gave us good advice and maps on how to get around. The room was clean and well equipped and the bed was very comfortable.
Breakfast was good, perhaps would like to see a few more hot items on offer, there was only sausage, bacon, scrambled egg and beans but it was tasty and there were plenty of continental options also.

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Desilusão em Birmingham

By

06 November 2019

Fraco atendimento
Fraco pequeno almoço
Cama razoável

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Convenient, comfortable and good value

By

05 November 2019

Stayed for four nights - staff always friendly, and both check in and check out were quick and efficient. Car park (NCP) is adjacent and discounted. Rooms and common areas are all clean and modern, although some chairs in restaurant need cleaning/replacing. Good location close to Snow Hill, St Chad's and City Centre. A good place to stay.

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Great location but ask for a quiet room

By

02 November 2019

club

I was going to a concert near to Snow Hill and the Holiday Inn Express was so nearby and a decent price so I booked it.
It is right by a main road so upon check in I asked for a quiet room. It was on the 17th floor (so pleased lift didn't break down.) Anyway you could not really hear the traffic up there so pleased about that. Room was of a decent standard and comfy bed. Bathroom had a large shower area. Big problem was the seats. Seems to be a common theme at the Holiday Inn Express I have stayed at. Both of the seats would not stay up. So it is not great having to hold them up when utilising the toilet. But apart from that all was ok.
Breakfast was included in the price and was decent. Bacon was actually cooked probably for a change as it was crispy. Also on offer were beans, egg and those awful cumberland sausages. Please can we go back to ordinary pork sausages? Anyway toast, tea and continental items also available. So I was well fed.
All in all not a bad place to stay but like I mentioned ask for a quiet room to be away from the traffic noise.

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Breakfast included as standard was a nice surprise- very friendly staff.

By

02 November 2019

We booked last minute and chose this hotel for its very affordable price. It surprised us (in a good way) as rooms were basic but very clean and totally quiet. Excellent breakfast included with all rooms and staff were extremely accommodating even though we arrived very late.

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Decent hotel

By

01 November 2019

club

Good lication and newly built hotel, always ask for a high room to get a fab view across Birmingham.
Only gripe is with breakfast just need to up the quality a tiny bit to make it a perfect stay and hotel.

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Rude staff

By

28 October 2019

Rude front desk, extra training needed!

Awful plumbing noises from other rooms, not a great nights sleep

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Sunday night stay

By

26 October 2019

Arrived just before 10am and a room was available- room clean excellent standard Staff very helpful bar food excellent chips & sticky toffee pudding as it was a Sunday night very quite and breakfast on Monday morning quite food excellent again toaster however had to put bread through twice
One slight problem the tv seemed to stick on channel I’d been watching for some time and had a job to change it Reported it on check out otherwise excellent stay

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Business visit

By

25 October 2019

club

The room was clean and spacious and the staff on the front desk were exceptionally polite and helpful. Overall it was a really good stay.

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位置方便,房間整潔

By

24 October 2019

club

位置方便,房間整潔,早餐多樣性可以增加。床鋪舒適,浴室整潔

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Great location great price

By

24 October 2019

club

Clean and relaxing hotel very central to Birmingham for shopping and eating

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