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Rated 3.8 out of 5 by 82 reviewers.
Rated 5.0 out of 5.0 by Staff Third time I've used this Hotel and the staff are outstanding. They even allowed my elderly uncle to book in early and offered a warm cup of tea. 28 February 2014
Rated 3.0 out of 5.0 by Comfortable bed and surroundings We've stayed here many times, because it is easy to access other places of interest. It's clean, comfortable and the staff are friendly. There was a slight hiccup at check in, but it was soon rectified. Would have liked a bit more choice for breakfast, but other than that, we enjoyed our stay and would definitely go again. 12 February 2014
Rated 1.0 out of 5.0 by Dont do it!! Despite being emailed by the "Sales Executive" asking when I would like to book for and answering "Wednesday and Thursday" (which he then emailed back to confirm had been done,), when I attended on Wednesday to check in I was told there was no booking. I had apparently been booked in for Monday and had been charged as a "no show!" The money having been debited from my bank account. It was only because I was able to show the email from the hotel that they believed me. There are very few TV channels (8 I think) and certainly no guide in the rooms to tell you what the available channels actually are. A hot breakfast is either sausage / beans / scrambled egg or toast. The bar / lounge area is not comfortable at all, you cannot lean back comfortably on the chairs. 30 January 2014
Rated 4.0 out of 5.0 by Good value hotel albeit a little dated. This HI Express is usually pretty good value (it can get expensive though when there are 'events' in the area) The staff are always fantastic and you are met with a warm greeting. There is no restaurnt but local amenities are very good so you should have no trouble finding something to eat or do in the evening. Breakfast is OK, std HI Express stuff but quality wise it never seems as good as the other HI Express hotels? The rooms are OK, again generic HI Express set up and as would be expected they are clean. WIFI works well which is a big plus point if you are a business traveler. The slight downside to this hotel is that its significantly less modern than other HI Expresses and could really do with a general re-fresh. Specifically the TV's are poor (little 14" cube things) and the channel selection is limited. The rooms can be noisy too if you happen to be facing the main road, the windows don't alway close as tightly as they did origonally letting in noise pollution from the passing traffic (lean on the window and it goes quiet!). On balance this is a good value hotel. If you are staying for a night its just fine. If however you are spending several nights away and a quite night with a decent size TV to watch in the evening is important than the HI on Tong Lane is a better option albeit more expensive 22 January 2014
Rated 3.0 out of 5.0 by Showing signs of age I was a bit disappointed with the quality of this hotel compared to other Holiday Inn Expresses I have stayed in recently. Although acceptable, the furnishings seem a little 'tired' and the hotel still has the old portable TVs with very limited channel selection. Breakfast was particularly disappointing - cereals limited to a choice of five with no weetabix (unlike other HIE's I have stayed in) from dispensers rather than packets. The Rice Krispies described on the menu as 'Kelloggs' clearly were not, perhaps in an effort to cut costs. I mentioned this to the receptionist but she could not offer any explanation. Although not particularly busy, the hot food selection (scrambled eggs, baked beans, sausages) kept running out and was slow to be replenished so it was hardly an 'Express' start to the day! Location is good if you're coming by train to Bradford Interchange (two minutes walk) and only a few minutes walk from the town centre. Cinema and some food outlets are in the same complex, but thankfully I was not disturbed by any noise during the night, as my room was at the back where it seems to be much quieter. 08 January 2014
Rated 1.0 out of 5.0 by staff are great but probably the worst Holiday Inn I have stayed in. On arrival the room was cold. My room overlooked a busy road and the noise of this road kept me awake. Tiles in the bathroom were broken. I asked reception for another quilt but they stated there was one in the sofa bed. They asked me if I would need a cover for it..... er, yes.... but it never arrived so I had to just but it on the bed on top of the other....stains and all. I reported the heating problem the next day and it was sorted though. Breakfast was poor. I have stayed in several holiday inns up and down the country and this has to be the worst. Reception staff were lovely though. 30 December 2013
Rated 5.0 out of 5.0 No complaints Clean room, friendly staff, great breakfast and breakfast room, fantastic service AND free WIFI... Thank you for a very pleasant stay Holiday Inn Express 29 December 2013
Rated 4.0 out of 5.0 by A good night's rest........ Arrived very late, gone midnight, but still able to get a reasonable night's rest. The staff are great; always helpful. The car park is a bit of a chore, as it's necessary to use the multi story car park in the complex. However, there is a reduction offered for guests. The room was clean, as was the bathroom. No issue with the facilities as I only wanted to get some sleep. The breakfast was OK, certainly in line with other Holiday Inn Express hotels. I have stayed there several times and certainly plan to in the future It's value for money and I would recommend it to anyone planning to stay in Bradford looking for cleaan and reasonably priced accommodation. 17 December 2013
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