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Holiday Inn Express & Suites Chattanooga-Lookout Mtn

3710 Modern Industries Parkway , Chattanooga, Tennessee 37419

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.3

based on 1399 reviews
86%
Recommend This Property

Ratings Breakdown

1399reviews

  • 5 Stars
    841
  • 4 Stars
    296
  • 3 Stars
    120
  • 2 Stars
    88
  • 1 Stars
    54

Great Service

By

09 December 2019

club

The hotel was nice and the beds were comfortable. Breakfast was delicious! My only complaint was the A/C was loud and it made it difficult to sleep sound.

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pretty nice

By

06 December 2019

club

looks nice, clean, breakfast was great. it was close to the interstate and the noise was bothersome. also the hot water ran out on a longer shower

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Weekend getaway

By

05 December 2019

Great hotel however if you get a room facing the front beware of the annoying parking lot light that shines into your room - can’t leave blinds open

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1Dec19 visit

By

04 December 2019

club

All was good except what I wrote earlier about vending and microwave. The distance from 5th floor to first for access was a bit inconvenient.

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Just ok

By

04 December 2019

club

Room did not get cleaned one day. Added one night to our stay and was charged to much. Amount was over the standard price and we are a member. Explanation from staff as to why was because price changes daily.

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Comfortable stay, good location

By

04 December 2019

This was a stop on a road trip for us. Room was comfortable and clean, staff was friendly and efficient. Would definitely stay again!

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Very good experience

By

01 December 2019

club

We had a very good experience staying here over thanksgiving. The staff were top notch and friendly , very pleasant. It is a great location and certainly a bargain for the price. We shall definitely stay here again.

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Great service, dirty bathroom

By

01 December 2019

platinumelite

I typically enjoy staying at IHG properties but Holiday Inns in the state of Tennessee always tend to have particularly dirty bathrooms (with few exceptions) with debris left over from the previous stay(s). For some reason the housekeeping staff seem to gloss over cleaning the sink, toilet, shower, floor and counter. It's happened so often that I've gotten fed up and quit complaining because it doesn't ever seem to do any good.

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Great staff great beds

By

21 November 2019

club

Excellent staff very knowledgeable of the area very helpful very courteous the beds we're very very comfortable got a good night's sleep the one drawback is the rooms could be updated and a little more attention to cleaning
The breakfast. is great and good coffee and clean eating area

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Great staff and excellent service

By

20 November 2019

club

Staff made early check in easy and quick. Eager to please and wiling to answer questions.

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Great location in Chattanooga

By

19 November 2019

Since I travel quite often on the I24 corridor, I decided to stay at this location. I was able to secure a reservation with my IHG app a couple days prior to my arrival. Although I didn't check in until 1 am the process was streamlined as my room keys were ready to go. The rooms were clean, smelled fresh and the overall experience was fantastic. So much so, that I cancelled another IHG reservation from a different property to stay at this same location a few days later. I highly recommend this location.

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Great Stay and great service

By

18 November 2019

club

We enjoyed our stay after visiting Rock City and Ruby Falls.
Austin at the front desk was really nice and helpful. We had a great night and we all slept well then had a great breakfast before we left for home.

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