 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property
Overall Experience 4.6
94%
Recommend This Property
|
Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member?
Sign in
to view reservations.
Great Friendly staff
ByDan3282
17 February 2020
Great check in experience, comfortable quiet room, great breakfast
Good
ByRobert
09 February 2020
The trash pick up is at a regular 2:30 am which wakes you up. I complained to the manager and was ignored with no feed back. My auto was broken into and was told there are no security cameras.
Despite these items, the staff was excellent and the stay was pleasant. The staff made up for minor irritations. I could recommend the stay
Great place to stay
ByBill
08 February 2020
Great location, close to everything Great staff, friendly and helpful,
Great place to stay
ByKay1
08 February 2020
This place was clean, the room was large, the food was great, and friendly staff. Would definitely stay here again.
Service Manager
ByRoger
05 February 2020
I would recommend this hotel to anyone. Very close to all casinos restaurants. Close to my own house.Movie theater next door fur entertaining children and adults. Bass Pro shop very close to either buy or browse.Over all experience was a good choice.
Great stay
ByLnce
29 January 2020
I visit Council Bluffs every few months for leisure and always stay at HI.
Attentive breakfast staff
Bydg54jg55
28 January 2020
Staff was right there to take dirty dishes from table without pressuring anyone tp hurry up. Food service area was clean and stocked.
Great front desk
ByLiz123
21 January 2020
Front desk attendant was great! Super helpful. Room was good. Location was convenient.
Wonderful
ByWerner49
18 January 2020
Staff and accommodations very excellent. Have stayed at this hotel quite often and will always return when in the area.
3 Days in Council Bluffs
ByTed70
17 January 2020
Some in our party were ill and we stayed an extra 2 days to recoup. All of the staff treated us well.
Great Hotel
Bygoose54
12 January 2020
Excellent staff and clean, quiet room. Great "manager's" special with refreshments and snacks.
Great if you are a guy or trucker.
ByBoopster71
10 January 2020
My fan didnt work on the air unit so I couldn't run the fan to circulate air. Rooms were ok but not super clean. Hotel seems older and a bit more dated. Being a middle aged business women, I did not feel safe with the location or being out and about in lot etc.