 Guest Reviews
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94%
Recommend This Property
Overall Experience 4.6
94%
Recommend This Property
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Overall good but
ByYB2021
14 June 2021
Overall good but room is very dated and lighting was poor. First impression when we opened the door and turned on the yellowish and dim hall light wasn’t great. Beds weren’t the comfiest and the sofa bed was far from ideal. The room had no major defects and was clean (and bug free!) on arrival. Stayed three nights. There isn’t room cleaning now during your stay which is unfortunate. With 2 adults and 2 teens the room could’ve used a refresh part way through. Rather than telling me they didn’t offer it anymore post covid I would’ve preferred to be asked if I wanted the service. If I was that concerned about covid I wouldn’t be on a vacation in a hotel. Having to take out trash and search out toilet paper, additional soap, and towels (while obviously not the end of the world) isn’t what this mom wants to do while on vacation!
Good hotel
ByJessica
12 June 2021
Room was clean as was the rest of the property. Easy to get to from interstate and lots to do right close by.
Mr.Charles
ByChuck
12 June 2021
comfortable room, easy access from the interstate highway
Great place to stay!
ByKenD
12 June 2021
Always clean and comfortable, friendly staff, great prices. The perfect place to stay!
Great hotel!
ByHayLea17
08 June 2021
The room was clean with comfy beds and pillows. Our bathroom was clean and well stocked. Breakfast was great with a lot of choices.
stay in May
ByPammy
08 June 2021
We had an excellent experience at the Council Bluffs Holiday Inn Express.
clean, but needs some work
BySKayS
04 June 2021
The room and bathroom was clean and shower was excellent. The bedding was super comfy, but the bed was uncomfortable (had a sunk in spot) the AC did not cool well, and the room was a tad beat up with scuffs and just looked a little worn. Staff was excellent and breakfast food and coffee was great.
Appreciation For Accomodating My Request
ByJDEMARTE
04 June 2021
I have been staying at IHG Hotels for the last 5 years and the value and accomodations have all been wonderful for my circumstances. The reason I am writing this review is that I specifically reached out to Sean Bishop to make a few small requests and when I arrived they were all taken care of for us. I really appreciate that type of customer service. It is one of the reasons I continue to book with IHG Hotels! This Holiday Inn Express in Council Bluffs, Iowa was really clean and well maintained.
Weekend getaway
ByMike
01 June 2021
Great staff. Good location. Everything was clean and comfortable.
Great staff
By1Pinkkat
31 May 2021
Staff very responsive to my needs, great hot tub and pool. The room and bed were very comfortable. Both day and night staff were accommodating. Jeff, afternoon evening staff helpful. Explained all the benefits of the motel, what's available locally, very friendly.
Not worth it.
ByJarzy
23 May 2021
The price I paid for the room was not worth it. There was nothing special.
SSCO
BySSCL
20 May 2021
The manager is always very friendly and welcomes us by name whenever we stay here. Breakfast is always excellent. The rooms are very clean and comfortable.