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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 417 reviews
94%
Recommend This Property

Ratings Breakdown

417reviews

  • 5 Stars
    296
  • 4 Stars
    82
  • 3 Stars
    22
  • 2 Stars
    10
  • 1 Stars
    7

Beds are Great, sleep well

By

May 29, 2017

club

Stay here often, always busy, rates are good could use a little upgrading in some areas, but I have stayed in a lot worse Holiday Inns Easy access.

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Great Hotel

By

May 25, 2017

club

We only have 1 complaint, had a ton of ants in our room! Other than that the hotel was amazing

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Very pleased.

By

May 18, 2017

club

I've stayed at this location several times and have always been impressed.

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HIE Council Bluffs, great job!

By

May 10, 2017

Once again HIE Council Buffs provided a pleasant stay for me. Always a clean comfortable room. Nearby attractions with easy access to Omaha for business. Staff is on their game. Thank you!

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GOOD JUST GOT BETTER

By

May 01, 2017

This is my favorite hotel that ALL IHG locations could learn from in the HOSPITALITY area. They have the best staff around. They recently just started serving adult beverages twice a week for guest appreciation. Its nice to have a reason to gather and be able to mingle with other guests as well as the staff are friendly as well and make everyone feel like they belong! if you are in the area definitely check this location out! Top shelf quality!!!

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Good location

By

April 22, 2017

club

Had mechanical issues that sometimes happens when seasons change but not the locations fault. The location is clean with polite staff

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Nice Place to Stay

By

April 21, 2017

platinumelite

Must enjoyable stay each time! Excellent staff !! Wonderful breakfast and coffee.

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Nice Hotel

By

April 21, 2017

club

I really enjoyed our stay here. The hotel was clean, well maintained, quiet and easy to access the event center and downtown Omaha. The breakfast was well-stocked with a nice variety of choices. I would definitely stay here again.

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Excellent/clean

By

April 21, 2017

Great hotel,clean,comfy beds, great breakfast. The customer service was excellent. Cleanest hotel I have ever stayed in. Room was plenty big enough for 3 adults with room to spare

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Council Bluffs HoInn

By

April 17, 2017

platinumelite

Good place to stay, Eat at the HOG Stop, good ribs

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Great service

By

April 14, 2017

club

Excellent everything, great service, great bed and great breakfast

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good value and good breakfast

By

April 09, 2017

I rented 5 rooms as I brought a group of High School seniors to visit the Henry Doorly Zoo in Omaha.
Everything was very nice for us and was appreciated.

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