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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.1

based on 810 reviews
87%
Recommend This Property

Ratings Breakdown

810reviews

  • 5 Stars
    369
  • 4 Stars
    268
  • 3 Stars
    99
  • 2 Stars
    39
  • 1 Stars
    35

Breakfast choices

By

27 April 2017

club

Add more fruit, like banana. Increase choices and would like to have some oriental breakfast items.

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Good airport hotel

By

27 April 2017

Reasonably close for an early morning drive to the airport. Decent old

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over night stay

By

27 April 2017

club

room was clean unfortunately no toiletries provided as stated on the web site. early morning call was over looked so recommend you taking an alarm with you for the wake up call .

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Disappointing

By

25 April 2017

club

Noisy room, uncomfortable beds, ran out of everything at breakfast both days including coffee and cutlery!
Unfriendly staff.

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gatwick

By

25 April 2017

club

average hotel, additional charges to park, poor breakfast

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Good value for money

By

24 April 2017

Good facility close to Gatwick airport, with good parking space at reasonable price . Also close to town which allows to have a walk. A nice pub just across the street.

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Suitable for quick stay

By

24 April 2017

Hotel is a standard Holiday Inn Express and you get what is expected, hotel was clean and tidy and met our needs before travelling to Gatwick.

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Good but parking should be included

By

22 April 2017

Really nice Express but I had to pay for a full nights parking even though we were only there for half the night.

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Good clean hotel

By

22 April 2017

Good clean hotel, staff are welcoming and friendly, close to Gatwick airport and Crawley town centre too

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Adequate but breakfast always poor

By

22 April 2017

Stay here once a fortnight. Staff good breakfast always cold.

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Beware the 0800 phone number when enquiring about availability.

By

21 April 2017

platinumelite

I got charged £8 for a phone conversation with a lady checking accomodation availability. Tainted the whole booking process

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Disappointing

By

21 April 2017

club

On arriving at the hotel, we found the receptionist to be a bit brusque, asking us if we wanted both rooms straight away? The rooms were lovely and big and comfortable but the night was marred by my air con unit not working properly.
The breakfast the following morning was also disappointing with very little choice.

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