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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.1

based on 736 reviews
87%
Recommend This Property

Ratings Breakdown

736reviews

  • 5 Stars
    334
  • 4 Stars
    250
  • 3 Stars
    86
  • 2 Stars
    33
  • 1 Stars
    33

£7 FOR PARKING

By

January 22, 2017

Far from impressed by the introduction of parking charge especially as wasn't charged in December despite the charge being applied since middle of 2016.
Newer rooms are better than the originals. I stayed in the original. Shower at 11pm was warm but not hot and not very powerful. You will smell after sitting in the breakfast room(from cooking smells) which is remarkable because hot food is only sausages and scrambled egg (and baked beans)

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The small print !

By

January 21, 2017

I checked in early and I thank the staff for allowing me to do that,
Hotel stay was fine, breakfast was poor, unlike most other ihg properties,
One thing that bugs me is being charged 7 pounds for overnight carparking, the hotel has around 150 rooms so at 7 pounds charge per room each night is a heck of a lot of money each night to pay for alleged car park security cameras.

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holiday inn

By

January 21, 2017

platinumelite

great stay harvester near and will give a voucher if your company pays for food.

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Good Location, Clean and Tidy

By

January 21, 2017

platinumelite

Good location, friendly helpful front desk can also walk to local restaurants and pubs. The rooms are clean and comfortable.
I stay here most weeks and recommend the hotel.

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Value for money stay close to Gatwick airport

By

January 21, 2017

club

Clean and comfortable, friendly staff, no frills accommodation if you need a stop-over to travel out of or into Gatwick airport.

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Qualità prezzo improponibile

By

January 21, 2017

Non brilla nel firmamento degli hotel.
Colazione scadente ( la stessa da almeno 5 anni)
Rapporto qualità prezzo indecente.
Negli Stati Uniti sarebbe categorizzato come ( buon motel)

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Don't use the sofa beds.

By

January 20, 2017

The check in staff in the evening were poor. The female staff in the morning were much better.

The sofa beds in 2 of the 3 rooms booked were very poor and should not be sold as being able to be slept on.

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Very Pleasant Stay

By

January 19, 2017

club

Good Hotel with Helpful and Pleasant Staff, Service with a smile. Good and quiet room .

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disappointing

By

January 16, 2017

club

room was cold and heating had been set at 24 degrees max. offered another room which was equally as cold.asked for a portable heater none available,miserable cold evening in the room. the bar area was warm but I had work to do.
one of the poorest HIX I have stayed in

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Good place to stay

By

January 15, 2017

club

Great location with a couple a restaurants within a few steps of the hotel, and not far to walk to the train station
Staff are friendly and helpful

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If you can get into your room it's ok

By

January 13, 2017

club

Our room keys had to be constantly reprogrammed which meant several trips a day to reception.

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just right

By

January 13, 2017

platinumelite

Just right for somewhere to sleep when traveling for business. Nearest food is at the local Harvester which is not very good (service food quality etc) but this hotel is fine and I stay often

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