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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.7

based on 681 reviews
97%
Recommend This Property

Ratings Breakdown

681reviews

  • 5 Stars
    533
  • 4 Stars
    100
  • 3 Stars
    25
  • 2 Stars
    14
  • 1 Stars
    9

Okay for the price

By

26 June 2017

club

Holiday Inn's are generally all about the same. I was pleasantly surprised when the towel actually wrapped around rather than being small (lol).

It was a bit disconcerting that room had a musty smell. This was due in part to the AC. The AC itself, was loud and not great for sleeping. Trying to get the "right" temperature that is conducive to a good nights sleep was not possible. Additionally, the pillows were way to soft for my taste.

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Mayo Clinic Stay

By

26 June 2017

club

This was our first trip to the Mayo Clinic. The Hotel is conveniently located to the Clinic and the staff was friendly and accommodating. Publix grocery store is right next door and restaurants are convenient.

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POOR

By

23 June 2017

club

I was not expected upon arrival. My reservation was not available at check in. I requested an additional towel, which was never delivered to my room. Poor front desk service. The Happy Hour staff and selections were very nice though.

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Review

By

20 June 2017

club

No additional comments, thank you. We had a great stay albeit short as we were just passing through to another destination.

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Excellent place to stay

By

20 June 2017

Very comfortable accommodations. Fantastic breakfast.

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Great bed and staff very helpful

By

19 June 2017

club

I enjoyed my stay here and will stay again should the need arise.

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Great Location

By

18 June 2017

club

" I'm Happy I found this Place", it met all of my needs .Also liked the Shuttle to Mayo.

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Good Experience

By

18 June 2017

club

I travel for business. Comfort and good surroundings are important. Holiday In Express delivered

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OUTSTANDING!!!!!

By

17 June 2017

Everyone on the staff is GREAT!!
They all go out of their way to make your stay perfect.
If there is one thing missing it is that a pleased customer should tell anyone they can in the staff that their stay was GREAT!!
Unfortunately all anyone of them ever gets is complaints.
A little thank you goes a long way!!! You will even get a big smile.
SAY THANKS!!

ps: in the reason for the visit you might add other as Jacksonville, FL has many who visit MAYO CLINIC!! It's very convenient and the hotel transportation is very convenient.

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Great hotel

By

17 June 2017

Great hotel and location. Outside food close also. Easy to get to being right off the main highway.

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Nice stay.

By

13 June 2017

club

I love where this hotel is located. I've stayed at hotels in the Mayo clinic area. These hotels are nice but there's nothing close by. You don't have a choice of where you can eat or get supplies. This hotel is close to a Ruby Tuesday, a Chinese restaurant, a Publix grocery store etc. (within walking distance) Everything is convenient. The hotel and staff are great. If your in Jacksonville to go to the Mayo Clinic, they have a shuttle. I wish I knew about this hotel before I stayed at those other hotels.

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Great Hotel

By

12 June 2017

If you need a place to stay they are nice with great rooms.

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