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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.7

based on 468 reviews
97%
Recommend This Property

Ratings Breakdown

468reviews

  • 5 Stars
    373
  • 4 Stars
    65
  • 3 Stars
    16
  • 2 Stars
    9
  • 1 Stars
    5

Stay at Holiday In

By

August 10, 2016

Very nice and accommodating hotel. Clean with very nice amenities. The very best thing I liked and enjoyed was the quietness around the facility.
No craziness.
Staff and management were professional and courteous at all times when interactions occurred.
Hotel was also very close to stores and restaurants and easy highway access to beaches or downtown.
Location is a plus too if you want to be close to the beach area - it is less then 10 min away.

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High quality and location

By

August 08, 2016

club

5 stars, for the most part. Not many things are PERFECT.

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Excellent hotel

By

August 08, 2016

We always stay at HIG by Mayo Clinic. It is so close and we can come and go as needed. Staff is wonderful, hotel is clean and beds are comfortable.

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Great Choice

By

August 06, 2016

club

Friendly accommodating staff, clean, large, comfortable rooms, excellent breakfast buffet and happy hour, great location. Slightly awkward to find but recommended.

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great staff

By

August 05, 2016

club

clean quite helpful staff great location for my needs

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spacous interior and clean

By

August 02, 2016

Facility was extremely clean and the interior felt very spacious.
Bathroom and room were spotless.

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Awesome experience

By

August 01, 2016

club

My family had the best time at this motel. Great customer service and the rooms were nice and clean. The breakfast was AWESOME!

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HI Express Med Center Jacksonville Rocks!

By

July 29, 2016

club

Everyone here is very friendly, attentive, helpful, professional, knowledgeable and customer focused!

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Friendly Staff and comfortable bed

By

July 21, 2016

club

Our stay was very brief. Just for sleep and shower. Front desk staff was very friendly and room was clean. Breakfast was eat and run on account of appointments.
We were happy with our brief stay.

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Great Stay

By

July 21, 2016

club

My stay was very comfortable and all my needs were met

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great service

By

July 20, 2016

club

clerks make sure that you made your appointment on time no problem getting to and from mayo clinic

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Great Stay

By

July 16, 2016

club

Overall stay was good. My first room that was assigned, the AC was not working. It was very humid and sticky. I was given a new room and everything was good.

Posted byHotelStaff
July 18, 2016
Dear Pearl370, Thank you for taking the time to write a review of your most recent stay at the Holiday Inn Express & Suites: Jacksonville SE Med Ctr. We sincerely apologize for the inconvenience regarding the air conditioner upon arrival, and happy to hear that we were able to resolve the issue. We thank you for being a loyal IHG Rewards member, and hope you will choose to stay with us again on your next visit to the Jacksonville area.
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