 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property
Overall Experience 4.3
89%
Recommend This Property
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Great stay for a great price
ByBarran5585
19 June 2022
Very welcoming and helpful! Great if you want to visit Leicester and not too far a walk to centre. Great for everyone from single people to couples and families!
Another fantastic stay!!
ByLady from the North
19 June 2022
Once again Pria and ALL the staff made us very welcome! We wouldn't stay anywhere else in Leicester!!
See you all next month!
Another excellent stay!!
ByLady from the North
10 June 2022
Fantastic very friendly staff who make your stay!!
Marillion & More!
ByKesbol99
02 June 2022
Thanks IHG Holiday Inn Express Leicester for looking after myself and my daughter (wheelchair user) so efficiently during our Thursday > Monday stay. No issues and no complaints. Parking aplenty, breakfast to re-fuel us and a well-run bar to keep us all merry!
Perfect for our needs. See you all soon!
First time in a Holiday Inn - Not Impressed
By3 Siamese
24 May 2022
We stayed at the Holiday Inn, Filbert Way, Leicester. The rooms were clean and I would like to commend you for this. We mentioned to the staff that the toilet was not flushing properly. We were asked if we would like to move to a different room. Reluctantly we did this. It was not easy as we both have heart problems. The hotel did not know about this. On the evening my wife went down to the reception desk and mentioned that the bathroom basin tap was very loose and we were concerned that it might cause a problem. She was told not to worry about it as long as water was coming out and that the maintenance person would be available the next day.
Quite honestly this, our first experience with the Holiday Inn, is not good enough. Surely the loose tap situation would have been seen by the cleaner? If it was reported, why were we given that room?
There was also a problem with the flushing of the toilet in the second room. In my experience it was either that the toilet paper was not of good quality or there was not enough water going into the cistern. It may have been a combination of both.
Another area of concern was that I was told in an email that their were vegetarian sausages available but I was not told that these have to be asked for. Why do they have to be asked for? This does not apply to meat sausages! Meat eaters can eat vegetarian sausages but vegetarians cannot/will not eat meat. To ask for the vegetarian sausages seems unfair when you do not insist meat eaters do this.
The reason for going to Leicester was not a happy one and the stay at the Holiday Inn made matters worse!
When we handed back our key card on leaving we were not asked if everything was ok. In fact, most (not all) of the staff looked pretty miserable during our stay.
Another excellent stay!
ByLady from the North
05 May 2022
Highly recommend this hotel .. yet again again made possible by the very friendly staff who make sure that you are happy with every aspect of your stay! Will be back again very soon......
Leicester for 2 nights
ByKernival
07 December 2021
Staff were friendly and very professional on arrival. Room clean and breakfast for the 2 mornings was great. Bar closed early on one night and was blocked off which was surprising and the pipes in the building were making a constant banging noise in the early hours which affected my sleep for 2 mornings.
Stay 02/12/2021
ByLPLA
06 December 2021
Great stay, right next door to Stadium,.
Friendly team.
Average breakfast food.
Very Good Budget Hotel
Bylestamunda
02 December 2021
Good clean hotel with basics provided for.
Breakfast was decent too.
Convenient for stadium
ByGvbbb
01 December 2021
Clean fresh rooms and bathrooms. Excellent staff 20 minutes walk to city centre plenty of parking
Overall good clean stay
BySwanny
17 November 2021
Nice and local to where I wanted to be would of liked a room overlooking the King power though
Wonderful staff
BySimonetta
16 November 2021
Central location
Professional, welcoming, friendly staff