 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property
Overall Experience 4
84%
Recommend This Property
|
Good
ByLongshlong
09 August 2016
Excellent Staff. Very Friendly. Was pleasantly surprised with the way the staff went out of their way to make sure we knew where everything was and how to get from place to place. Will likely stay here again.
Comfortable
ByJAMILA
09 August 2016
OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK
Decent location and facilities
Byevank27
08 August 2016
Decent location, bar, lounge, onsite parking etc.
Rooms were a little on the small side and the sofa bed was extremely uncomfortable which prevented a good nights sleep.
Not usual Holiday Inn experience
BySMMR
07 August 2016
Stayed Saturday night and the toilet door was making creaking noises and the sink drain was very noisy. When reported at reception was told to change rooms as nothing else can be done until Monday morning. We didnot change room as was too tired and kids were sleepy as a result had disturbed sleep. Some staff was very helpful and listened while some were busy making faces. Will be happy to share the name with customer services if contacted. Reported the issue again in the morning and was offered points for being a gold elite member which I just checked is 250 and I believe it does it compensate for the disturbed sleep after a busy day out.
I think holiday inn express Leicester needs a renovation as all the amenities look rundown, While writing this review on Sunday night I am staying in Holiday Inn Express Tamworth with excellent service and staff is pro-active and pleasant while caring for customers.
Friendly staff and good parking facilities
Byflosie68
01 August 2016
Enjoyed my stay. The room and service are good and is keeping up with my previous experience with holiday inn express. However, had problem with online booking for the iHG rate and had to book with a slightly higher rate.
Very disappointed with breakfast. Used to look forward for breakfast - fresh croissant and wonderful coffee. At this stay, the food is poor quality and the coffee from the machine so weak. Please bring back the fresh croissant.
Very pleased with parking and wifi. Hotel is right next to stadium. During my stay, it is peaceful. Not sure when it is match day.
Another comfortable stay
ByTall Nick
01 August 2016
Great location for University. Room clean and comfortable. Staff, polite and attentive.
Helpful Haven
Bykelei16
21 July 2016
Helping to move my daughter down to Leicester for employment, we arrived on a very awkward day in Leicester. Unable to obtain the key to her new flat, and after having to store all her belongings in a storage facility, we needed to find hotel accommodation for at least 2 nights. The Holiday Inn Express staff were able to immediately give a room for a pair of frustrated, weary travellers, even though it wasn't the correct book in time!. Thank you all for your lovely friendly welcome and care and attention during our stay.
Ideal location
ByCornish Ref Observer
20 July 2016
A great hotel ideally suited whether going to the football at King Power (next door) or shopping with the town no more than 30 minute stroll. Food average and in line with this type of hotel and the rooms really comfortable with good heavy curtains to keep the light out.
Holiday Inn Express Leicester
ByJefna
20 July 2016
I have stayed at this hotel many times over the last 12 months for work.
Does the job if you need somewhere to put your head down but I think there are better value for money hotels in Leicester, and not the quietest of hotels if you are there for business purposes and need a quiet nights rest.
Food selection is relatively poor, especially if you have specific dietary requirements such as gluten free, vegetarian, vegan etc.
Friendly staff
BySMSZ
19 July 2016
My second visit to this Hotel. this trip was only 4 nights and we enjoyed the convenience of the location of the hotel and the staff are very friendly. Beds are comfortable, rooms are clean. breakfast is good, coffee is wonderful.The hotel lobby and main floor is very inviting, wifi connection wasn't great for me, but it worked well for others. Definitely, a home away from home.
Good hotel
ByCC221168
19 July 2016
Met our requirements easily and would stay there again in the future.
Great stay at Holiday Inn Leicester City
ByShiv123
18 July 2016
This hotel had really friendly staff, ideally located for a short walk or taxi ride to lots of local restaurants.