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Rated 4.6 out of 5 by 180 reviewers.
Rated 5.0 out of 5.0 Great new decor and comfortable beds. Hotel had nice contemporary new decor with pleasant colour scheme. Beds were very comfortable. Front desk staff was helpful with check in. Unfortunately, breakfast was limited. We were informed that electrical overload was occurring when pancake maker for example was plugged in so options were less than normal. We didn't get to use the pool because we arrived at the hotel at 9:30 pm and it closed at 10:00pm. Other Holiday Inn Express hotels we have stayed at have the pool open until midnight. Perhaps a good option for this hotel in future. August 31, 2015
Rated 5.0 out of 5.0 by Perfect place when out vehicle broke down on the mass pike Very comfortable hotel when our vehicle broke down on the mass pike. Helpful staff and very accommodating. August 26, 2015
Rated 5.0 out of 5.0 by Pillows The pillows had no fluff to them. We tried both the firm and the soft. Also the bed was a bit hard. August 26, 2015
Rated 5.0 out of 5.0 by convenience This was an overnight stop on the way to Cape Cod and was extremely convenient. Finding Taco Bell's next to the parking lot was a wonderful surprise. August 24, 2015
Rated 5.0 out of 5.0 by Pools draw me in for a stay unfortunately arrived too late to swim that night and had to wait till next morning to swim, we would prefer you Increase pool hours and temperature. When traveling I rate my stays often by my swim experience that night or the next morning August 20, 2015
Rated 4.0 out of 5.0 by air conditioning It was a very hot and humid day outside; temp in hi 80's. Although we had requested a certain room three days previously, no A/C was turned on ahead of our arrival; the room was sweltering hot on our arrival; had to open hall door and turn on A/C full blast for 15 min. to cool room off; When I asked upon our arrival if A/C was on, since we had already spent the day in the car travelling down from Maine; I was told "someone" was given a list of room that would be occupied for that day and told to turn on the A/C but no one checked on that person to see if this was done. August 19, 2015
Rated 5.0 out of 5.0 by WOW Exceptionally clean and well laid out. Staff offered outstanding customer service - ALL of them. Friendly, efficient, attentive. DO NOT PASS THE BREAKFAST - I've never seen a staff more attentive to a buffet style offering. The large buffet places could certainly take lessons from the Ludlow staff. If I could rate this place a 7, I would! August 18, 2015
Rated 4.0 out of 5.0 by great hotel very friendly staff, room was great and very clean. Great little Chinese restaurant around the corner from the hotel August 14, 2015
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