 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property
Overall Experience 4.6
94%
Recommend This Property
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Great staff
ByJohn
June 25, 2022
Staff very helpful, and accommodating. The room is very comfortable and the beds and pillows are terrific.
Stay here whenever in Ludlow
ByCorrine
June 21, 2022
Never disappointed ,pool if you like it. Local restaurants in the area. Taco Bell on property. Big y next door ,right off the Mass pike.
Lovely and precisely what I needed!
BySeemaSinderella
May 25, 2022
Thank you, Holiday Inn Express of Ludlow/Chicopee, for your kindnesses, your razor-sharp attention to detail, and your senses of humor.
Your staff went above and beyond the call of their duties. In fact, the stay at your hotel offered the absolutely vital respite I needed from the primary reason for my sojourn. Whenever I return to the area, I will stay at your establishment again.
Comfortable Bed and great service, I felt like I was at home.
ByNY01
May 17, 2022
The staff was great, warm and inviting. The beds were comfortable and I love their pillows.
Nice rooms
ByMr. Vancini
May 14, 2022
Very easy on and off hwy. Good area for food and fuel. Staff very helpful and very clean hotel. Area has a lot to offer for family and easy run to casinos. Pool very clean and breakfast is standard and simple.
Highly Recommend
ByDance2020
May 03, 2022
We arrived with an easy check in, we asked staff where was a great place to eat and both check in person and next day answers were fantastic! Would highly recommend staying here!
A bit aged but clean and comfortable!
ByDavid
May 01, 2022
As always, the room was very clean and the bed/pillows were so comfortable. I always sleep well at Holiday Inn hotels and this was no exception. The breakfast hits the spot just right. However, this hotel is a bit aged and tired. It’s very clean and the employees are really pleasant but it definitely needs more updates. The last time I stayed here, I must have gotten a recently updated room. Also, the elevator made me a bit nervous. It’s still quite good for an overnight stay or a couple of days, though, and the price is quite reasonable!
Get the best room
BySuek99
April 13, 2022
We settled into a king room that was immaculate! Everything was great. Alas. Our room wasn't very far from the expressway and I heard the cars zooming all night long. If you are a light sleeper, I would recommend you get a room on the other side of the building. Everything else was excellent.
VEHICLE EXPERIENCE
ByACOUSTIC64
January 12, 2022
WOULD LIKE AN E-MAIL OR BETTER YET A TELEPHONE CALL FROM THE OWNER FOR A PERSONAL DISCUSSION REGARDS TO AN INCIDENT THAT OCCURRED WHILE STAYING AT THE HOTEL.
THANK YOU.
Love this Holiday Inn
ByTraveler on the go
December 18, 2021
I have stayed at many properties and this one is the best. All of the staff is excellent, welcoming, and wonderful to deal with.
Hotel
Bymacckp
December 16, 2021
Hotel is convenient to my family. I grew up here, so am familiar with the area. Staff was nice.
Military Veterans Visit
ByFunkysoulninja
December 10, 2021
Great place to visit. Plenty of places to eat. Very nice and professional staff