 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property
Overall Experience 4.6
95%
Recommend This Property
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Ludlow Mass
ByCTfast1
December 28, 2020
Great place to stay in such a quaint location. The staff and rooms were beyond our expectation. Thank you for making our Christmas that much more special.
Pandemic stay
ByChris
December 20, 2020
Super clean, comfortable and met all accommodations. I felt safe staying at this hotel. Pandemic protocols were followed and mandated. Very pleased with this stay under the circumstances.
Good stay
ByJohn
December 04, 2020
Was in town for work , was a comfortable stay , nice and quiet , food in the parking lot . All was good here.
Fantastic all around
Bynortherner
November 18, 2020
The hotel was clean and well appointed. Much care was taken to adhere to COVID guidelines.
The staff was amazing! We needed to stay another night and then have our checkout time extended due to a medical situation. The staff responded cheerfully and made sure we had what we needed.
Great hotel, close to restaurants, super markets, the turnpike and Starbucks/Dunkin' locations.
Very nice experience
ByBond
November 13, 2020
My overall experience of this hotel was very good. The helpful staff went out of their way to make it a nice stay. My room was vey clean and I woke up rested from the very comfortable bed. I would recommend this Holiday Inn Express to all.
Great
ByMaloons
November 02, 2020
Booked via hotels so my reservation was kinda wonky. Staff resolved. Great clean room. Hallway smelled funny but it’s cool. 10/10 would stay again.
Best in the area
ByStacie
October 29, 2020
I've stayed at many different places in the area... Holiday Inn is by FAR the BEST chain!!
Nice Hotel
ByLuAnn
October 19, 2020
Staff was very friendly and helpful. Room had nice amenities and the bed and pillows were very comfortable.
Basic room, limited services
ByMelanie
October 13, 2020
The pool was closed. There is no food or beverages. No thrills hotel. I had tiny bugs in my room. Not sure if they were from outside.
Low flow with slippery shower
ByBobshell
October 12, 2020
The screen used in the bathroom sink faucet blocked too much water flow. The water came out like a shower head rather than as a typical faucet.
Additionally, in the shower as soon as you used the supplied body wash the shower floor became very slippery.. I see many lawsuits coming your way unless this is solved.
Our room was large, quiet and comfortable in spite of the bathroom problems. We sure wish you had a decent breakfast however in spite of covid.
Can’t believe it
ByLowe
October 07, 2020
Very nice hotel. It sucks that I couldn’t get my charger. I left the hotel and forgot my charger. Called that same day and they were not able to find it. I called the front desk twice
Clean and Efficient
ByCarver413
September 29, 2020
Stayed here overnight after a friends out of town birthday party. My room was clean and comfortable. I was able to get a good nights sleep and was refreshed to drive home the next day.