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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4

based on 240 reviews
83%
Recommend This Property

Ratings Breakdown

240reviews

  • 5 Stars
    99
  • 4 Stars
    79
  • 3 Stars
    33
  • 2 Stars
    17
  • 1 Stars
    12

Pertenencia olvidada

By

17 July 2017

club

Se me olvido un adaptador del cargador del móvil puesto en un enchufe y tuve que llamar dos días para confirmar que lo tenían. El hotel no me lo puede hacer llegar a mi domicilio. El envío postal no vale más de 0,60 cts. pero me dicen que tengo que enviar yo una empresa de mensajería a buscarlo lo cual vale más de 10 euros y el adaptador ni si quiera lo vale. Pues se lo quedarán de recuerdo pero me parece un mal servicio ya que incluso lo pueden enviar por correo pagando yo el envío certificado ya que me lo pueden cargar a mi tarjeta bancaria. Me ha parecido muy mal que no te den opción a enviártelo.

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habitacion reformada y amplia

By

17 July 2017

club

están reformando el hotel y nos alojaron en una habitación reformada, muy amplia y limpia.

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ubicación perfecta

By

15 July 2017

club

el hotel no esta mal, le haría falta una reforma. por el resto esta bien
la ubicación es perfecta y esta cerca de varios centros comerciales

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Decepcionada

By

13 July 2017

club

No me ha parecido correcto que se hayan perdido todos los puntos que tenía acumulado en mi tarjeta de socio y no se me haya comunicado por si me interesaba usarlos
No tenía muchos ya que solo dormía en sus hoteles unas 6 o 7 noches al año .y a veces reservaba directamente y no se me acumulaban los puntos.
Pero creo que debía de haber sido informada de ello.

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Short Visit near Madrid

By

13 July 2017

platinumelite

We were needing to stay near the airport for a few days and chose the San Sebastian Holiday Inn Express. It worked out just great. The staff was very accommodating and friendly, it was close to major shopping centers and very good restaurants and 15 minutes to the airport.

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Mejor de lo esperado

By

11 July 2017

club

Muchas gracias a todo el personal con el que trate fueron muy amables .repetire

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Todo perfecto

By

10 July 2017

club

Hola, experiencia muy buena, siempre me alojo y me alojare en hoteles holidays

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Cama comoda

By

09 July 2017

El hotel cuenta con buenas instalaciones y amplias habitaciones. La limpieza es excelente al igual que la atencion recibida

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Bien

By

04 July 2017

club

Bien todo sin nada raro ni extraño... repetiremos en un futuro

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Calidad y precio buenos

By

01 July 2017

club

Un hotel calidad-precio muy bueno.
Las habitaciones pequeñas pero limpias, una atención buena .
Su situación permite moverse rápidamente sin atascos .
Cerca de micropolix. ..las Rozas Village ...

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Parada Final antes de regresar a casa

By

01 July 2017

Y volvimos otra vez...
Nada que añadir a las reseñas anteriores, salvo dar las gracias al equipo humano que nos hace sentir como en casa...
No dudéis que regresaremos cada vez que lo necesitemos.

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Great service

By

29 June 2017

club

Lady at check-in was great and super helpful. Rooms were small but comfortable and clean. Breakfast was great in the morning with a variety of choices. The airport is very close but it took over an hour to arrive using public transportation, which requires many trandfers. Also can get pricy because of it being in zone B ( outside of Madrid's city center) of Madrid's public transportation costs. It would have been wonderful if the hotel over a shuttle to the airport since it was less than a 10 minute drive.

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