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Holiday Inn Express Mt. Vernon

11555 Upper Gilchrist Road , Mount Vernon, Ohio 43050

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.4

based on 606 reviews
92%
Recommend This Property

Ratings Breakdown

606reviews

  • 5 Stars
    395
  • 4 Stars
    128
  • 3 Stars
    50
  • 2 Stars
    24
  • 1 Stars
    9

Clean Rooms and Great Staff

By

12 December 2019

club

For the value, good place. We were on the first floor and the room above was noisy with the walking but overall very happy. The room, bed and bathroom was very clean. The staff was excellent, so nice and the breakfast had great variety just some hot items were not hot. Maybe not cook so much ahead of time.

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Outstanding Staff and Service!

By

12 December 2019

club

We have been at this hotel for over 10 days, awaiting our grandchild’s birth. We have never seen such an amazing staff! They are caring, friendly, hard-working and do a great job. The property and rooms are spotless. The breakfast is great.Highly highly recommend this hotel!

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Front desk

By

09 December 2019

Very friendly and very helpful great personality. Also accompanied us very well with our morning breakfast and our stay. Was very relaxing atthis hotel will stay again great

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Great place!

By

07 December 2019

platinumelite

The staff is always friendly and helpful and the room is always clean and comfortable.
Convenient location to everything you need in Mount Vernon.
I've stayed at this property many times and the service and friendliness is consistent.

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Friendliest staff

By

01 December 2019

club

The staff were extremely helpful and went up and beyond to serve us.

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Relaxing place to stay

By

15 November 2019

club

Very nice place to relax after a long day working outside in the cold

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Wedding accommodations

By

13 November 2019

Your facilities were perfect in location for the wedding at Quarry Chapel and even better the rehearsal dinner was held at Mazza right next door. Checking in was fast and organized as we had 4 rooms and checking out just as easy as we needed to get to the church on time and were running a little late. Highly recommend everyone was so kind and helpful. Breakfast was great also as we had a chance to eat before hair and makeup. Thanks for a great experience

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Best IHG Property I’ve ever visited

By

09 November 2019

Sparking clean rooms. Extremely comfortable beds. Entire hotel inside and out kept up to top standards and staff is top notch too. Very professional yet welcoming and warm. Excellent breakfast and coffee! Highly recommend.

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Helpful staff and great breakfast

By

09 November 2019

Staff was very friendly and helpful. Breakfast served a little early to meet my needs which I appreciated a great deal.

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Great service

By

06 November 2019

platinumelite

Great breakfast and very convenient. I would have liked the pool to have been open.

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A Mixed Review

By

06 November 2019

Good, clean room.
Lot's of hall and ceiling noise.
Annoying political rally televised during breakfast.
Breakfast: good, hot choices. Watery orange juice. Stale muffins and cereal.
Needed to call and ask for a bill to be emailed.
Rather cold reception from night desk. Very friendly desk staff in the morning.

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Quick stay

By

02 November 2019

Overall a nice hotel with clean rooms. The hotel had some construction underway but it did not affect my stay. Staffing was very nice and quick.

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