 Guest Reviews
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89%
Recommend This Property
Overall Experience 4.4
89%
Recommend This Property
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Very friendly staff!
ByCousin of the bride
June 22, 2017
The staff at this hotel never passed us without a cheerful greeting. They were probably the friendliest hotel staff ever. The breakfast was great! And breakfast staff was especially friendly. Our room got overlooked for cleaning one of our days there and our toilet didn't flush properly. The hotel is being renovated and the improvements are very nice. There was no closet in our room and we had a lot of clothes to hang up so that was a minus.
Very comfortable beds and pillows.
Nice
ByJayfaw
June 19, 2017
Holiday Inn Express in Mt.Vernon, Ohio is usually very nice and with exception to the renovations it was still nice. The pool was closed due to this and no hang up area in room, this should be fixed soon. The price we paid was high especially since the things mentioned were not there or available, there should have been some kind of discount for the inconveniences . The primary chain we use has a full breakfast so I couldn't help but compare Holiday Inns to that and it is OKAY , just not quite as nice as what I am used to. When I compare hotels in Mt. Vernon the Holiday Inn is higher priced but you can count on it being nicer as well.
Excellent Hotel and Great Staff
ByCari412
June 18, 2017
Although this property is undergoing renovations, my stay was not affected.
The desk staff was very efficient, friendly and understanding of my diminished hearing.
My room had been renovated recently and had a very fresh and modern décor. Very comfortable stay.
Breakfast bar was excellent (I just love those cinnamon rolls) and the attendant very helpful.
I will go out of my way to stay at a HIE and this one in particular when going that way.
parking area needs attention construction done
Bynone
June 16, 2017
storage trucks need to be removed when done with noticed they where not used during visit need some type of night light on room you no of course it is strange to us so lighting is important during night.
Great service, clean, updated rooms. Good job!
ByActss
June 12, 2017
Newly updated, clean, and friendly service. Greeted by staff each time we passed. Will start here again.
Regular Holiday Inn
ByCandaluce
June 09, 2017
This is a regular Holiday Inn and keeps the standards.
Great Staff newly renovated!
ByCmorin
June 09, 2017
The staff is outstanding, rooms newly renovated and clean! Jo at the front desk is out standing as are all the managers and all staff. They make you feel comfortable, at home and always go out of their way to help. Great team and because of the aforementioned one of the best values for any hotel stay. Always feel at home with them which is nice based on how much I travel. They really make a difference. Holiday Inn Select should be proud of this team!!
Just stopped in
ByAnne
June 07, 2017
Very nice, remodel in progress. Rooms are done in a modern decor. The mattress was extremely comfortable and I am particular. Stayed on top floor and it was quiet and peaceful.
Great place
ByBn Myers
June 07, 2017
Needed a room for the night. Great place. Quiet. Stairs here during a trip easy. Check in was fast and easy.
Not worth the price
Bycjdesai
June 07, 2017
Under Construction and has been for a long time. Handicapped facilities not as advertised. No hangers, just 3 hooks on the wall.
Thoroughly disappointed at the facility, the desk clerk and the value.
Would not recommend.
Staff was wonderful!!
ByNJ388
June 06, 2017
The overall experience was very good. However, we were not aware that the pool was not in operation prior to our arrival. I wish we had known this.
Also, it was very hard to regulate the temperature in our room. I played with the ac unit over and over and was never able to regulate it comfortably. We did not spend a whole lot of time in the room so it was not that big of a deal but you may want to check the unit in room 316.
Good place for Kenyon families
ByDavid
June 05, 2017
Our daughter graduated from Kenyon in May 2017, and most of our trips to the area included a stay at the Holiday Inn Express. It always suited our purposes very well, rooms were always clean and comfy, staff always friendly and attentive, and it's only 5 minutes away from the Kenyon campus, and convenient to businesses on Coshocton Rd. Reserve rooms early for peak Kenyon visiting periods, such as beginning/end of semesters, parents weekend, and graduation.