 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property
Overall Experience 4.5
92%
Recommend This Property
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Comfortable and clean
Byjeanie9
July 29, 2016
The staff were friendly and helpful. This was a great place to get a good nights sleep. Very quiet. A great place!
Not your usually Holiday Inn quality
ByDisappointed2496
July 28, 2016
Upon arrival I was greeted by the smell of sausage in the lobby. It was that old dirty sausage smell. The man behind the counter just sat over in the corner for a bit while I stood there waiting to check in. Once I got my keys, I headed to my room. The entire first floor smelled like sausage. Once I got in my room, I locked up the doors behind me. The locks had to be jiggled to get them to turn. I inspected the bed first like I always do and while there were no bugs, the sheets were stained and the bedskirt was ripped, not on correctly and dirty. Behind the bed was disgusting. The furniture was all chipped and scratched. The chair was grossly dirty. The wall behind the chair was disgustingly stained. The bathroom walls were not much better. The wallpaper was falling off, there were mold spots, the ceiling was in disrepair, the shower head was disgusting and it had the worlds loudest fan. I have stayed in hundreds of Holiday Inn's and this was nothing close to their usually quality. Definitely will not ever go here again.
Comfortable but requires update
ByJbeims
July 19, 2016
Overall our stay was fine, however, the hotel requires updates. Staff was friendly, beds comfortable, but the air conditioning, ice machines and laundry facility did not work.
Good clean, comfortable rooms.
ByMommsi
July 13, 2016
The room was clean and comfortable. Everything we needed was supplied. The beds were comfortable. Liked the pancake machine as opposed to waffles. Something different.
Great Experience!
ByKatydid717
July 12, 2016
Highly recommend this hotel for its cleanliness and friendly staff! You will not be disappointed!
Friendly and clean enough but outdated
BydrPolar
July 11, 2016
The staff was friendly and the room was clean but the look, feel, and technology of this hotel is grossly outdated. Breakfast, bedding and check in/check out were what you would expect for any Holiday Inn Express.
People make the difference
ByHard to please traveller
June 27, 2016
Good place to stay. Clean and quiet. Outstanding staff, who were friendly and helpful every minute. Oh, don't forget to try the CINNAMON ROLLS!
A day away
ByJlo.1978
June 14, 2016
Great hotel. Very friendly staff who was very willing to be sure our stay was a great experience.
comfortable bed good sleeping
Bywigham
June 09, 2016
was very pleased with service and staff the kids liked the breakfast very much and brought me coffee and cinnamon roll which was very good.
clean room and comfortable bed
Byjen jo
June 06, 2016
Our stay was to pick up a puppy that I had purchased.
We've stayed at other Holiday Inn Express hotels before, and I knew they were clean and the price was not too high.
Great Hotel and experience
ByRocky uno
June 05, 2016
The Holiday inn in Mt. Vernon is the nicest hotel that I have stayed in a long time. The service and hospitality was great and will be going back in the future.
great service
ByShane2294
May 24, 2016
I am A very loyal holiday inn customer and dont see that changing too.