 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property
Overall Experience 4.4
91%
Recommend This Property
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Exactly what its advertised as..
ByKaz 500
27 September 2016
The hotel was clean, well maintained and the service was good.
Friendly helpful staff
ByMand74
21 September 2016
We had a good stay. We would return again if another family party happens.
another good visit
ByStan D
21 September 2016
use this hotel every time we travel from Dover ferry port only a short drive no hassle
not impressed.
Bysal0969
20 September 2016
Until our departure, the staff were uncaring, patronising. The rooms are adequate but basic. Cannot fault this place on cleanliness.
Excellent location for short break
ByPam333
19 September 2016
Great hotel, easy to find, comfortable rooms, great breakfast. Ideal for a short getaway
Good service and nice breakfast
BySnapper51
17 September 2016
Business trip to Manston. Nice hotel, good service, clean and a great complimentary breakfast; all with reasonable rates.
Awful breakfast
Bydjy12
14 September 2016
This has got to be the worst breakfast we have had at any Holiday Inn Express, that was both days
Nice Hotel
ByMaza449
12 September 2016
Excellent hotel. Convenient for east coast. Its around 6 miles from the centre of Ramsgate. Easy to find. Nice breakfast. Nice helpful staff.
Short stay
ByAlan Engineer
10 September 2016
Breakfast was disappointing and not up to the normal high standard of the other Holiday Inns I have stayed at as several items of the cooked breakfast were not available however the scrambled egg was excellent and well worth a visit for that alone and the food was also nice and hot.
I will add that the breakfast area was not staffed at the time of our visit and should imagine had it been staffed there would not have been any problems.
The toilet in the room could have been cleaner and there was no toilet brush.
Holiday Inns tend to be of a high standard and a brand that I trust and try and book as my first choice.
over night stay
Byknocker72
10 September 2016
booked this hotel over the phone, the member of staff very helpful and polite.Upon arrival reception staff attentive and friendly.Room was clean also the bathroom.A bit disappointed with the room location as it was rather noisy with the passing traffic but as this was a late booking could not expect to have first choice.Only small criticism at breakfast was that there wasnt any bacon but considering the quality of the rest on offer could not complain.Overall good value for money.
A pleasant surprise
Bygaj3
09 September 2016
I did not know what to expect on arrival,( the outside was in need of a touch-up) but coming into the lovely spacious area, which was the reception, bar and relaxing area, was bright and inviting. The staff were very friendly and helpful. A happy surprise.
We stayed in the area of the hotel overlooking the unused land. It was a bit noisy from the road which runs past the hotel with the window open. Having the air conditioner was excellent.
I have a disability so having the accessible room with wet room and shower was lovely.
There was no wardrobe, but 6 hangers hanging next to the kettle area. which was not enough, also not long enough to take dresses. There was also no drawers but open shelves.
Overall though, we had a lovelyrelaxing stay. The staff were always happy and chatty. We definitely will be returning and also use other Holiday Inns when travelling.
Room
ByMasoso
06 September 2016
Everything was fine in the room but it was too small. No space to move.