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Rated 4.3 out of 5 by 175 reviewers.
Rated 3.0 out of 5.0 by Limpio pero puede mejorar mucho Llegamos al hotel cansados con ganas de relajarnos y despues de facturar y sacar el equipaje en la habitacion nos dimos cuenta de que la unica silla disponible estaba sucia (llena de pelusas y manchas). Al intentar llamar a recepcion el telefono no tenia linea. Despues de tener que preguntar a una empleada muy simpatico (Polaca creo) quien no pudo cambiar la silla sino tan solo pasarle el aspirador, la recepcionista (Maria) nos cambio de habitacion (de la 208 a la 210). Despues de volver a recoger todo el equipaje y cambiarlo a la habitacion 210 no habia luz en el bano. Otra vez tuvimos que llamar la atencion del personal en la planta. Un chico Polaco (tambien muy agradable) se ofrecio a cambiar la bombilla pero solo pudo encontrar una de otra habitacion que apenas alumbraba. En conclusion perdimos una hora de descanso a pesar de que estabamos celebrando nuestro aniversario. El desayuno al dia siguiente dejo mucho que desear porque no habia yogures (a pesar de bajar a las 9). Las salchichas no eran de calidad y el huevo revuelto parecia pure de patatas. Los croissants no estaban cocidos por dentro y sabian a masa cruda. Lo positive de este hotel es lo limpio que esta (por lo general) y la amabilidad del personal de limpieza. Un contraste con el Holiday Inn Express en Canterbury donde nos alojamos la noche anterior que destacaba en todo, en concreto la recepcionista Natalie. July 5, 2014
Rated 5.0 out of 5.0 by Great Stay Excellent Staff and Service! Room very quiet. Great Stay! July 4, 2014
Rated 5.0 out of 5.0 by HIx Ramsgate Great little hotel. Easy access. Very friendly staff. I will stay here next time I am in the area. July 2, 2014
Rated 3.0 out of 5.0 by Pleasant for price TV very small and breakfast not great but room very clean and comfortable and free wifi was good. June 27, 2014
Rated 5.0 out of 5.0 by Trouble-free and seamless visit Passing by the area. Despite late arrival due to flight delay, late night staff was aware of the booking and was very helpful with guidance of the local area. Room and facilities were much better than anticipated and much changed from bad perception of the distant past. Buffet breakfast here was great. Pain au chocolat and croissant were fantatsic! Perhaps a close proximity to France helps! Good value overall. Will stay here again when next passing through the area. June 27, 2014
Rated 5.0 out of 5.0 by Interesting location The room we had was quite as it was on the backside of the hotel. Clean. June 26, 2014
Rated 4.0 out of 5.0 by good accomodation; poor restaurant facilities Great for an overnight stop but less attractive for 2 or more days due to the lack of proper restaurant facilities. At the end of a working day it would be convenient to be able to dine at the hotel. June 25, 2014
Rated 5.0 out of 5.0 by Good all round service and value We always stay at this hotel when in the area and we are always very satisfied with everything. Rooms are clean and beds comfortable. Breakfast is included and there is plenty of choice including hot cooked items. We have always found the staff helpful and always cheerful and willing to answer any questions. What more could you want! June 25, 2014
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