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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.3

based on 711 reviews
91%
Recommend This Property

Ratings Breakdown

711reviews

  • 5 Stars
    384
  • 4 Stars
    228
  • 3 Stars
    66
  • 2 Stars
    22
  • 1 Stars
    11

Easter break

By

April 21, 2017

club

Other than the breakfast turmoil where the staff couldn't handle the hotel being so busy. The hotel was clean and tidy and staff friendly but not helpful at breakfast time!
We were kept awake by other customers arguing in the corridor outside on both nights. But the hotel staff cannot help that.

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An excellent hotel

By

April 21, 2017

club

Booked at short notice over Easter period. Hotel full but coped well. Plenty of space in the hotel and a large free car park. Good breakfast although the serving area became busy but apparently this is being changed. Good and comfortable rooms. A very pleasant stay.

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Bed comfortable staff were very attentive

By

April 20, 2017

club

Breakfast was definitely a let down in this in this hotel could definitely do with improvement especially with their hot food service was very slow most of the time even when we went down early

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Nice stay spoilt by poor breakfast

By

April 16, 2017

club

Nice hotel but poor breakfast most of cereal was not outhad to ask coffee machine not working run out of milk think it was just a case of staff not being observant

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Nice Hotel

By

April 15, 2017

club

This is a Comfortable and plesent Hotel with attentive staff and good rooms. Breakfast if plentiful (But no Bacon) Table Table dining next door is very handy as is a small supermarket attached to nearby Garage

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Great overall stay experience

By

April 13, 2017

club

Great rooms, friendly staff, delicious breakfast would thoroughly recommend

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Downgraded at the reception

By

April 12, 2017

It was supposed to be a quiet lovely night just to realise that instead of being upgraded as usual happens in these situations, i got downgraded in the room type and still had to pay the same... The staff couldn't do a thing about it... Breakfast very confusing and with lack of choice

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Clean hotel and reasonable stay

By

April 10, 2017

club

Hotel was OK: clean and tidy looking, room quite large and we had a quiet space to relax. Breakfast a bit disappointing - no bacon or mushrooms, but otherwise reasonable.

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Functional

By

April 08, 2017

club

Reasonable hotel. Ambience of dining and common areas is weak and does not compare well with similar competition.

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Excellent value for money

By

April 04, 2017

club

Booked last minute and very happy with our stay room was clean and well equipped, staff were friendly and a good variety of breakfast items.

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Pleasant stay

By

April 03, 2017

club

It would appear that the Holiday Inn, Minster is remote but the village of Minster offers a good choice of pubs and restaurants and I would choose to stay there again on my next visit to the area.

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Great service as usual

By

April 01, 2017

On our arrival professional service, when we went to our room there was an issue but when reported to reception we were given another room even though they were busy all sorted quickly,
We have used this hotel for a number of years and you can rely on getting the same service each time

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