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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.3

based on 411 reviews
89%
Recommend This Property

Ratings Breakdown

411reviews

  • 5 Stars
    245
  • 4 Stars
    90
  • 3 Stars
    38
  • 2 Stars
    23
  • 1 Stars
    15

It's a Holiday Inn

By

24 May 2017

Breakfast was decent enough to fill a void. Very commercial. Hotel staff did not offer resolution to a water quality issue. It took me filing a complaint to IHG before the hotel offered any kind of answer or resolution. The least they could have done was offer bottle water. I would stay again considering the cost of most places in Long Island.

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Stay here often

By

24 May 2017

platinumelite

I always stay here when visiting Long Islands Wine Country......Arhough very pricey for a HIE, the rooms are very nice and I try to use my points while staying at this location...

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Excellent attention at arrival

By

24 May 2017

club

The young individual that received us at the hotel was very professional, helpful and is an asset to your hotel.
The housekeeping ladies on the 3rd floor were very kind.

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Comfortable bed and great service

By

23 May 2017

club

Clean room, friendly service, accommodating, delicious continental breakfast-

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Miscommunication about reservation

By

22 May 2017

club

My business stay got extended. I thought my company who arranged my hotel stay would have notified the hotel that I needed to extend my reservation at the hotel as well. They did not. When I called at that last minute to extend my reservation, I was told by the front desk that the hotel was full and there were not any rooms due to the hotel renovation going on. The front desk person was helpful and said she would alert her manager and advised me to call him when he arrived. When I talked to Mark, he was very helpful and did some rearranging on his end to accommodate my needs. I was very appreciative that he was able to find me a room.

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Mr

By

21 May 2017

club

Great location, clean rooms great breakfest included

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Everything was great

By

20 May 2017

club

Very clean, polite staff. Great location. The toon I had was very modern, I loved the bathroom and comfortable king size bed. Had some difficult with the wifi, however, other than that I enjoyed my stay and will be back next week

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Stay

By

17 May 2017

club

The staff was very accommodating and friendly, bed was very comfortable and the room and hotel itself was beautiful

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Clean and comfortable rooms

By

15 May 2017

platinumelite

Found hotel to be clean and comfortable. Breakfast was better than expected

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Excellent experience

By

10 May 2017

club

Greeted warmly at front desk despite a late check in. Room/bed were very comfortable, and the room was immaculate.

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good stuff

By

10 May 2017

club

comfy beds and modern bath make for a superb stay capped off with a hearty breakfast in the morning!

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Love this place

By

10 May 2017

club

Would love to stay there again another time during the summer by the pool and relax. Everyone was kind and curtiuos, rooms very clean and quite

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