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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.5

based on 547 reviews
91%
Recommend This Property

Ratings Breakdown

547reviews

  • 5 Stars
    390
  • 4 Stars
    97
  • 3 Stars
    27
  • 2 Stars
    22
  • 1 Stars
    11

Nice Rooms and great service

By

21 April 2017

club

Love staying at this hotel with my family. Service is great and yummy variety of breakfast.

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Enjoyed the stay

By

21 April 2017

Easy check in, friendly and helpful staff, clean rooms, comfortable beds, nice breakfast, the bus service was very convenient, hotel location was easy to find. Overall nice experience. Will definitely stay again if in this area.

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Nice Hotel

By

20 April 2017

club

Everything was great. Great location in downtown near river walk and all the restuarants. Near alamo.

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Friendly staff

By

15 April 2017

Location is close to downtown and there is a free shuttle to the river walk

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an expected Holiday Inn Express Quality

By

13 April 2017

club

IF YOU CANNOT FIND A RIVERWALK AREA HOTEL, MAYBE YOU CAN CONSIDER RIVER CENTER AREA.

SAME HIE QUALITY , FREE SHUTTLE TO RIVERWALK, GOOD PLACE TO STAY.

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Great Service

By

12 April 2017

club

Front Staff is very attentive and very nice! Shuttle was a great service, didn't have to drive to the river walk.

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Cama comoda y muy buen servicio.

By

10 April 2017

club

El servcio fue muy bueno. El hotel queda cerca de dowtown y tiene parqueadero, lo que hace que sea muy conveniente.

El gym es pequeno y el aire acondicionado no funciona del todo bien, el deayuno es bueno y esta abierto desde temprano.

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Overall experience

By

08 April 2017

club

Lou Ann, shuttle service and Janie at front desk were amazing. Room was pristine and bed was like a cloud...so comfortable. Breakfast was awesome....hot, fresh and flavorful. Pool was private and relaxing. We will be back and bring extended family. Thanks to your staff.

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Comfortable bed and great service

By

08 April 2017

club

Our stay was too short but pleasant. Staff was wonderful!!
Beds so comfy.

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Just popped over

By

08 April 2017

club

We popped over to see a concert. Hotel was walking distance to venue. Great service. Nice showers. Comfortable beds. Spacious living area. Nice selection for breakfast.

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Was expecting better

By

07 April 2017

Compared to other hotels during our road trip this was not one of the best. They didn't seemed welcoming. The dinning area chairs were stacked on the tables, so you couldn't sit there except during breakfast hours. The hotel is dated and could use a remodel. The pool hours were short, we didn't get to use it. We had issues with the a/c unit in our room. The only positive to this place was the shuttle service.

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No complaints

By

06 April 2017

Second time staying at holiday inn express. We like it for the breakfast. This time it was very close to the train station we were using. A dependable place to stay.

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