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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.6

based on 1178 reviews
92%
Recommend This Property

Ratings Breakdown

1178reviews

  • 5 Stars
    848
  • 4 Stars
    211
  • 3 Stars
    62
  • 2 Stars
    34
  • 1 Stars
    23

Comfy Stay

By

November 11, 2019

club

If you looking for a place close enough to all the fun action but far enough you can relax after this is the right place.

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Service personnel an d services

By

November 09, 2019

In general good staff. Could do better. Location closer to the Conference Center was good and I walked over to Henry Gonzales Conf Center

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close to destination

By

November 07, 2019

My son and I were there to attend UIL State Marching contest. We wanted to be close so if we didn't want to stay, we could go rest. It was and we did.

I noticed on my confirmation that it stated non-refundable, which worried me, when I realized I had booked for a day too long. I didn't need to worry, because there was absolutely no problem.

I diffinetly would stay there again.

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Another Amazing Stay in San Antonio

By

November 04, 2019

I come here once or twice a year for about a week, and I love it each time. The staff is attentive and always great with friendly communication. I will be back next year!!

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Business

By

November 04, 2019

I had a great stay. The shuttle service was extremely helpful!!!

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Arkansas Business Traveler

By

November 02, 2019

Not a bad place to stay. Lots of good places around to eat.

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Review of location

By

November 01, 2019

club

Comfortable bed. Great location to the Riverwalk. Did not like the decor. It aas not inviting and very dated.

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Short time good time

By

October 31, 2019

Our short stay was what's excellent
Service rate and the staff.
Rooms clean and comfortable.. location with ideal .

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When work and rest combines.

By

October 30, 2019

club

When i made my reservations i told the caller about my disability she made sure i had a room close to the elevators. I truly needed that. The staff was so nice i felt i should have continually tipping them.

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Good rate and clean room

By

October 29, 2019

club

We were able to get our room for a good rate. The suite provided plenty of space and was very clean. We truly appreciated the shuttle service! There was a big rain storm that came in when we were out eating and they came and picked us up so we didn't have to walk in the rain.

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nice room

By

October 27, 2019

very nice and clean,but a little noise other then that was fine, i sleep really good,

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Surprise in Quality

By

October 25, 2019

Until this trip I had only used a Holiday Inn Express once many years ago and this one was a surprise in its quality. The rooms are just a bit small, but they were clean, freshly done and quiet. The staff was courteous and efficient. The common rooms were quite nice and the breakfast was really excellent with a wide variety and hot foods, too. Biscuits and toast, eggs, bacon, more. Coffee was even good. I had been reluctant to stay at an Express due to the previous stay a few decades ago, but the quality has risen remarkably.

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