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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.5

based on 554 reviews
91%
Recommend This Property

Ratings Breakdown

554reviews

  • 5 Stars
    395
  • 4 Stars
    98
  • 3 Stars
    28
  • 2 Stars
    22
  • 1 Stars
    11

great staff

By

April 29, 2017

Always waiting with a smile and willing to help. Shuttle service is awesome.

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Do not ask for a title again.

By

April 27, 2017

The hotel was fine. It is just away from Riverwalk. I do not have anything else to say. Next time do not set a minimum of characters for any field or this will be the last time I fill out a survey.

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Meet our needs

By

April 27, 2017

The shuttle to the River Walk was our goal. There was only one restaurant you could walk too.

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Great service and clean spacious rooms

By

April 26, 2017

club

We enjoyed the our bed, the cleanness of the rooms. Big spa tub with shower. Shuttle service was great. Breakfast was awesome with plenty of choices. Staff was very knowledgeable of what was going on in the city and very helpful.

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First visit to this location

By

April 24, 2017

The check-in process was handled with speed, efficiency and courtesy by hotel staff. All staff were friendly and helpful during the stay. Shuttle service was great, allowing us to avoid trying to locate parking in the Convention Center area (we were attending a conference there). We had a ground floor room on the street side (East Commerce), and the street noise was occasionally bothersome. Otherwise, it was a great stay.;

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Great location for downtown access

By

April 24, 2017

club

The stay was comfortable and relaxing while there for business. This is a great place to stay during Fiesta since it is right downtown.

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Good

By

April 23, 2017

Very nice hotel close to the convention downtown room was clean breakfast was OK

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Nice Rooms and great service

By

April 21, 2017

club

Love staying at this hotel with my family. Service is great and yummy variety of breakfast.

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Enjoyed the stay

By

April 21, 2017

Easy check in, friendly and helpful staff, clean rooms, comfortable beds, nice breakfast, the bus service was very convenient, hotel location was easy to find. Overall nice experience. Will definitely stay again if in this area.

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Nice Hotel

By

April 20, 2017

club

Everything was great. Great location in downtown near river walk and all the restuarants. Near alamo.

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Friendly staff

By

April 15, 2017

Location is close to downtown and there is a free shuttle to the river walk

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an expected Holiday Inn Express Quality

By

April 13, 2017

club

IF YOU CANNOT FIND A RIVERWALK AREA HOTEL, MAYBE YOU CAN CONSIDER RIVER CENTER AREA.

SAME HIE QUALITY , FREE SHUTTLE TO RIVERWALK, GOOD PLACE TO STAY.

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