 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property
Overall Experience 4.6
92%
Recommend This Property
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The Best Location.
ByGermán_23
November 15, 2020
I absolutely enjoyed this location. I’ve stayed in several Holiday Inns and this has been my favorite. There is a huge sense of hospitality. From the moment you walk in, everybody you come across is so nice and makes sure you are having the best time. I used this location as a stopping point as I was traveling through and needed a earlier check in, they went above and beyond to make sure I had the rest I needed. If I’m ever in the area again, this will be my place to stop again.
very comfortable and great service
ByPk56
November 13, 2020
very welcoming customer service. They quick find me reservation and got me very nice room also give internet password and parking instructions etc. Room was very clean. Bad was very comfortable.
In morning serve hot breakfast on my choice. Also packed up fruit on way for me
Very good service.
Overall comfort
ByTha King
November 12, 2020
My stay was nice and pleasant and cleanliness was of the utmost importance and they surpassed it by all standards. The staff was nice and knowledgeable
Quick getaway
ByRosie711
November 10, 2020
The hotel overall was fair. Breakfast was take and go. Both days there breakfast was not available, empty table and staff not around. Both times there were 45 min until breakfast was over. The room was hot, and very noisy at night. No shuttle service although it was just 3 of us. Customer service was great allowed early check in. Just recommend rooms on the parking lot side, commerce street is way too loud at night. Free gated parking a plus. Just 5 min from Rivercenter Mall and 10 min from river walk.
Good Room, But Bathroom Needs Work
ByT14harris
November 09, 2020
Overall the layout and aestetics of the room was great. My only issue was the tub looked like it was kicked out and put back with silicone or putty and the body wash was completely empty.
Accessible bathroom experience
ByWally
November 05, 2020
My wife is on a motorized scooter and the location of the toilet made it very difficult for her to get on the toilet. The tub made it difficult for her to manuever her scooter in the bathroom. We asked for a roll in shower, but none was available.
Great stay great value
Bypaige_lueb
November 05, 2020
Great stay. Appreciated free parking. The check in and check out staff was friendly. The room was sparkling clean. Wished breakfast was a bit better, but undertand the covid limitations
Great
ByNuno
November 03, 2020
Walking distance to river walk. A block from the 13th floor haunted house.
Great Service
ByJomo79
October 31, 2020
Staff was very friendly! They provided great service. The only issue was that you could hear cars down there because the hotel is close to the road.
Not bad
ByMike
October 31, 2020
Once the streets are cleaned up, it will be a gem.
Relaxing and clean
ByDeeking
October 29, 2020
Very good customer service and housekeeping was amazing
Nice River Walk experience
ByCast5073
October 28, 2020
My wife and I stayed here. Great place to stay, very close to the river walk.