 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property
Overall Experience 4.5
92%
Recommend This Property
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Comfortable Bed
BySteve
14 November 2020
We checked out the name and manufacturer of the bed, and will be buying a model of the same bed real soon.
No security
ByMomo
27 October 2020
Got my work van broke into right in front of the hotel and every tool I owned stolen from me, which found out was a common occurrence at the hotel.
Comfortable bed and nice staff
ByDana
26 October 2020
This hotel was nice. It is updated and at a great location by a few restaurants. Very clean and spacious rooms.
First time!
BySherbug1
25 October 2020
Hubs and I stumbled on this property on Hotels Tonight. We loved the new look and feel. The clean lines of the furniture and decor were impressive. The breakfast was individually served and offered good choices. We would definitely stay again!
Decent place
ByEliot
17 October 2020
No problems for the most part. Just a small issue regarding the blind going down. I never said anything about it. The staff was very responsive and would certainly have taken care of the issue. I would have like to have had more restaurants in walking distance but again, not their fault. I would stay there again for sure.
Feed back from South Bend
ByBDUB
16 October 2020
The shower head and pressure was very weak. Additionally, It would be nice if you added beer and wine to the Marketplace beside the front desk!
Anniversary stay
ByMjw2015
13 October 2020
My husband and I recently stayed for our anniversary. We had originally hoped to take in a Notre Dame Football game (Go Irish!) but you know, COVID. We still came to South Bend for the weekend to explore where we could and relax. This hotel was wonderful. From location, to staff, to amenities, food and cleanliness. All staff were courtesy and had smiles even through our masks :). We were pleased to have the breakfast options we did during this time and the lady who served us both mornings was a joy. The workout room was a little stuffy, but still thankful it was open and a nice weight selection. We will definitely stay here again.
Great place to stay!
ByDawn
07 October 2020
We prefer staying at the hotel when we're in town, which is once a year. Staff is wonderful, and it's always very clean and comfortable. The only disappointment this trip was due to Covid. I know the breakfast staff was doing the best they could, but it wasn't efficient. For however long things are going to be affected by Covid, you may want to look into a more customer friendly way to do breakfast. There was only 1 person each day tending to the breakfast area and taking orders, and she'd then have to gather everything each customer wanted. This is just a suggestion, not a criticism. I realize they were doing their best, and they were very pleasant, even though some patrons were not.
The room
ByShasha
07 October 2020
The bathroom is the only problem I have. I'm the type of person the cleans before we kick back and enjoy the room. The bathroom showed signs of not being clean fully. A quick wrap look like that's all that it was given. The floor always look like it needs to be mopped and I guess it's glue from the flooring has dried on the side of the tub (not a good look). Once again the shower head is not good as far as water pressure. My husband is a big guy and the pressure it's strong enough for him to feel like he's gotten all the soap off to feel clean.
Great stay
ByDawn30
06 October 2020
Our stay was very quiet and pleasant! Room and bathroom were very clean! Beds were super comfy.
Only complaint, our playstation 4 that we brought along for Netflix was unable to connect to the WiFi at all!
Overall we enjoyed our stay and would recommend to others!
Sufficient.
ByDog mom
05 October 2020
The black out blinds were great, bed was comfortable, hot water in shower.
Our toilet rocked.... weird. We were expected to take our dirty towels to the front desk.... guests were not wearing masks in the lobby.
Breakfast offering and managed is nicely done
ByScott
04 October 2020
I am very pleased and satisfied with this location. The business center is nothing fancy but does all I need it for. The cost of the HIE is an average of 10% more than my former brand. I am justifying this due to the breakfast and neatly layout.