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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.3

based on 516 reviews
89%
Recommend This Property

Ratings Breakdown

516reviews

  • 5 Stars
    296
  • 4 Stars
    131
  • 3 Stars
    44
  • 2 Stars
    31
  • 1 Stars
    14

Quick check-in, comfortable room, good breakfast

By

27 June 2017

platinumelite

Check-in was quick, easy and efficient. I requested a change in the room type online and the change was made when I arrived. The room was spacious, clean and quiet. King bed mattress was comfortable. Wi-fi was fast and it worked throughout the entire stay. Breakfast was better than you would normally expect at similar hotels. Check-out was a breeze. I will definitely come back.

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Decent stay, decent breakfast, wifi needs improvements

By

26 June 2017

club

The rooms were clean, the breakfast was decent. The rooms could have been bigger though. The wifi was horrible. Rooms should be equipped with ethernet cables if wifi connectivity is unreliable. But these rooms did not have any. The reception staff was pretty unemotional when it came to being greeted on entering the hotel. Overall, okay if you are out mostly and just spending a few nights.

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Nice Stay

By

26 June 2017

club

Enjoyed the place. Service was excellent. Full breakfast a plus. Pool did not meet the quality of the rest of the place or the price point.

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Great service and great room for our family.

By

26 June 2017

club

Very clean and quiet, our family enjoyed our stay@

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Close to Hospital;

By

26 June 2017

If you or a family member are having early morning surgery at any of the nearby medical facilities, this is where you want to stay. The property is almost within sight of St. David's South Austin Medical Center. It has easy access to the highway in both directions.

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Convenient Location for our purposes

By

23 June 2017

platinumelite

This hotel has a convenient location for our purposes, but perhaps not for access to downtown Austin.
Housekeeping does not always get to make up the rooms until late afternoon, which is inconvenient at times.

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Easy One Night Stay

By

23 June 2017

club

This Hotel has a good location near amenities and not far from the airport. The room was comfortable and spacious. There were so many options for breakfast the next morning that it was hard to choose! Thank you for the easy one night stay!

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Comfortable bed

By

20 June 2017

The bed was comfortable. And the shower was hot. I love those things may seem basic, but you will be surprised on how many hotels don't cover the basics.

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Holiday Inn Express

By

13 June 2017

club

It was great. I would stay again. It's quiet and comfortable.

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Really nice hotel

By

12 June 2017

Super nice staff. Nice clean rooms, good breakfast. And fairly close to lots of shopping. But not close enough to walk....sure would be great if hotel offered a shuttle. Folks who stay here and have no car have NO choices of places to eat without a really long walk. Only real complaint I have with the hotel.

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Great Service

By

12 June 2017

club

Great service provided by the kitchen staff, were very kind to my daughter providing breakfast 30 minutes before opening; we were in town for a triathlon she was participating, she's 8 and needed the breakfast before the race.

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Great Comfortable Stay

By

08 June 2017

The staff was very welcoming and helpful. The hotel is clean and has great space for relaxation. My top priority is a good breakfast, and HIE had great choices. Will definitely recommend this place to anyone.

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