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Holiday Inn Express & Suites Austin SW - Sunset Valley

4892 US Hwy 290 West , Sunset Valley, Texas 78735

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 914 reviews
88%
Recommend This Property

Ratings Breakdown

914reviews

  • 5 Stars
    542
  • 4 Stars
    211
  • 3 Stars
    74
  • 2 Stars
    50
  • 1 Stars
    37

Great Staff, great service comfortable guaranteed to be refreshed

By

December 07, 2019

club

Excellent! Can't ask for anything more, looking forward to another stay.

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High quality

By

December 02, 2019

platinumelite

The room is pretty good and clean. Breakfast is good. The front desk staff is not well trained.

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Dirty rooms

By

December 01, 2019

club

The rooms were extremely dirty. You would think with a place where numerous people stay day in and day out you would have them thoroughly cleaned. I wanted to leave the second we checked in but we weren’t in the room for long anyway. The staff was extremely friendly and the breakfast was great, other than that my family and I weren’t pleased. We even had other family members book a room there as well. A little tip, deep cleaning is crucial when you have a hotel.

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Good visit.

By

November 30, 2019

I had a good stay.

I visited with friends, did some shopping, and got some important things done.

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GREAT PLACE TO STAY IN AUSTIN

By

November 30, 2019

club

THIS HOTEL IS IN A GREAT LOCATION AND IS REALLY WELL APPOINTED, CLEAN AND HAS A GREAT BREAKFAST AND ALL THE AMENITIES YOU COULD WANT. I HIGHLY RECOMMEND IT!

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Austin Stay

By

November 20, 2019

Nice clean hotel, not the greatest location as far as ease to get to, but great service and staff

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Wonderful Staff and Service

By

November 13, 2019

club

Amazing staff and service. Would recommend this hotel. Rooms were nice and comfortable as well as very clean. Would definitely stay here again!

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Wedding stay

By

November 09, 2019

Everything great. Breakfast was wonderful Parking lot was well lit. Grounds were nice with trees and flowers

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Buen hotel

By

November 07, 2019

club

Desde hace varios años ocupó sus hoteles y siempre he quedado satisfecho con el servicio e instalaciones

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Will stay again

By

November 03, 2019

Very convenient to my activities in Austin. Staff, room, breakfast were all top notch

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Great hotel

By

October 15, 2019

club

Great experience, clean, quiet and convenient location. Will definitely stay here again!

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Business not as usual

By

October 13, 2019

JORDAN the manager stepped up to thr plate and made the right choice and met my needs. Had an unexpected situation w work and had to check out 1 day early even though I had reservations for 4 nights (3 rooms). The manager Jordan made the appropriate adjustments and thus made me feel extremely satisfied. THANKS!
I will continue to stay at this property every time I work in Austin.

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