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Holiday Inn Express & Suites West Memphis

1007 E. Service , West Memphis, Arkansas 72301

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.6

based on 491 reviews
91%
Recommend This Property

Ratings Breakdown

491reviews

  • 5 Stars
    364
  • 4 Stars
    74
  • 3 Stars
    28
  • 2 Stars
    14
  • 1 Stars
    11

Best bed ever!

By

14 February 2020

club

Staying at this West Memphis location was great! We were just passing through on a road trip and chose this location because of the ease off and back on to I-40. Hotel was super clean, hallways quiet for sleeping, staff was helpful and friendly and the king bed we chose, was the best bed we have ever slept in, including our own personal adjustable bed! Who knew? The breakfast staff was happy and helpful in the morning and treated us as the guests we were. The food was fresh and hot. We would definitely stay here again in a heartbeat!

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Comfy bed, lovely hotel.

By

14 February 2020

club

The evening desk clerks were friendly and helpful.
One of them gave us directions to a nearby restaurant using the back roads off of the busy highway. We sure appreciated her advise and directions.
Everything about our stay was great!
We will plan on staying here again and recommend this hotel to others.

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Our recent stay

By

12 February 2020

club

Great place to stay. Easy on/off of Interstate, convenient, safe, and comfy.

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Great night sleep

By

11 February 2020

club

Exactly what you would expect. Clean and comfortable

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good place to stay for the value.

By

07 February 2020

club

The room was close to the highway and had alot of truck traffic, would stay here again but would want a room in the backside. Very clean and the staff was great. The breakfast was well prepared and had great taste.

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Cozy-clean-comfy place to stay.

By

07 February 2020

club

The two evening desk clerks were friendly, professional and very helpful in making our stay great. We were given directions to a restaurant using the back roads to avoid the busy highway in front of the hotel. It was very much appreciated. Also the help with the internet.
Our room was quiet, clean and very comfy.

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Safe clean and friendly y

By

05 February 2020

club

All around a nice place for the money. Staff was always helpful. Noise from the hallway and guest rooms above were a bit bothersome especially late nite. Can’t fault the staff for that. Hot water was slow in coming on several occasions. My biggest complaint

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Clean room

By

05 February 2020

club

Great place for a trucker Ethel area feels really safe. I will workout the next time I stay here

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Clean modern room

By

04 February 2020

club

Rooms were large, clean and very modern. Rooms were quiet and comfortable.

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Great breakfast

By

03 February 2020

Amazing breakfast. Friendly staff. Clean grounds/building.

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Clean and comfortable.

By

28 January 2020

Easy access on and off freeway. Clean rooms. Comfortable beds. Friendly service.

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Noisy room but staff as you expect from a Holiday Inn.

By

20 January 2020

The Hotel is in a good position but next time I stay I will ask for a quieter room at the back of the Hotel. It was very noisy overlooking this busy highway.

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