 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property
Overall Experience 4.5
89%
Recommend This Property
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Stay
ByTish
26 December 2020
Great stay at this hotel!!! Friendly staff and accommodating
Highway noise makes it impossible to sleep
ByDallasVisitor88
26 December 2020
The hotel was empty but I was lucky to get a room facing the highway. The noise is so loud it was impossible to get good sleep. Why would they not have soundproofing?
Great location
ByFoodini
23 December 2020
Was the perfect fit for our Christmas stay over on our way to Sedalia Missouri. When in Memphis, this is a good choice
Great all around!
ByJudy
13 December 2020
Very good safety prodecal and very friendly staff.
Clean and comfy
ByAllison
11 December 2020
Stopped here on a trip. Clean and comfy rooms and beds, let us order what we wanted for breakfast and had it ready at our chosen time.
Busy
ByFatDaddy/wink
11 December 2020
I’ve stayed at many holiday inns. However this time the amount of black hair on the floor next to the shower made me wonder 1, was it a over worked under paid employee who just shedded some hair or was it someone not cleaning the floors because so much time has to be spent on covid. Either way I laid a towel over it and got over it. I love my holiday inns
Comfortable room and good breakfast
BySusie
09 December 2020
The West Memphis Holiday Inn Express was the perfect place to spend the night on our trip from Texas to Ohio. The room was clean and comfortable and they have come up with a creative and safe way to serve breakfast.
Clean and comfortable
ByKenworth Bob
08 December 2020
I am never disappointed with Holiday Inn Express, always modern, clean with no surprises. Breakfast is better than most others, as is the selection on cable TV.
No rest with dirty room
BySAD from Illinois
08 December 2020
Unsatisfactory room, blinds would not close and had to try to sleep with light shining in window all night. Wife got no sleep. Found medication on floor probably from people staying the night before. Room was not cleaned properly especially during this pandemic going on. Should have spent much more time cleaning and sanitizing the room.
Have stayed many times at this hotel and have noticed with each stay it gets in worse condition and we are not picky people.
Time to find a new hotel for our many stays in this area.
Nice place for night
ByTater
05 December 2020
Beds were comfortable and breakfast was very good. Good workout room. Wish the roadwork wasn't so confusing but that is the hotel's fault.
Comfortable stay and excellent service
ByYys68
03 December 2020
We were thankful for this late-night stop on our trip from TX to NC for the funeral of my father. The staff was courteous and helpful considering that we were checking in at 1:30 am. The room was clean and the beds were comfortable. After catching a few hours of sleep, the breakfast the next morning was wonderful. The breakfast hostess was so thoughtful and pleasant. Despite the road noise from the construction zone, our stay was extremely pleasant.
Leisure
BySavannahwhatley17
03 December 2020
I thought this hotel was well taken care of and would recommend to everyone. We drove as far as we could and reserved the room last minute and they were very helpful.