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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.3

based on 497 reviews
92%
Recommend This Property

Ratings Breakdown

497reviews

  • 5 Stars
    284
  • 4 Stars
    138
  • 3 Stars
    42
  • 2 Stars
    17
  • 1 Stars
    16

Fine place to stay

By

19 October 2017

club

This hotel is a great place to stay if you are in the area. Close to lots of things in Whitby and Oshawa.

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Convenient and comfortable

By

18 October 2017

club

The staff at this hotel were friendly and helpful. They remained professional even with a hotel full of young hockey players and were understanding of the childless guests. I would stay here again for the convenience and you don't have to pay for parking. I always found that part ridiculous when I already paid a lot for a room. I do recommend this hotel.

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Comfortable bed and very quiet.

By

14 October 2017

club

I have already commented on the only issue I had which was the fluctuation of the cost during the week.

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Welcoming and clean

By

13 October 2017

This hotel was selected by our hostess for out of town wedding guests. The value was great.

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Nice place

By

10 October 2017

Room was clean and staff very helpful. Noticed security keeping the halls quiet.

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Bonito pero póco práctico

By

10 October 2017

club

El hotel esta en buena presentación, pero aun hay mucho por mejorar

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Good night's sleep

By

09 October 2017

club

Room was comfortable and quiet. Overall good value and convenient.

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Comfortable bed and friendly staff

By

08 October 2017

Front desk and room service staff is friendly. The place good, there is a nice swimming pool, very close to HW401 and HW412. Lots of parking.

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Not bad

By

05 October 2017

The place was clean, the bed was very comfortable - pillow top mattress I think.

The shower had a really nice rain shower head - felt amazing!

- They forgot to clean our room one day
- Only one plug works in every outlet - frustrating
- Bathroom fan hardly works - bathroom very steamy/foggy
- Air in the room is very dry - I suggest always keeping windows open.
- They wouldn't change the credit card we checked in with, to another card. Therefore, my friend's credit card got a 3 day hold on it for what I think was the price of the room. Not sure why they did this when I was the one to pay on my credit card....yet they wouldn't move the hold to my card.

Otherwise, it was a decent room, and it was nice to have a fridge and microwave.

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great staff

By

04 October 2017

front staff very friendly - I needed a pair of scissors to cut insoles for my shoes. The front desk was friendly. I needed a taxi to go shopping. no problems. I did ask for a running map and there wasn't one.

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快適なステイ

By

02 October 2017

こじんまりとしたホテルです。フロントホールは小さくアットホームな感じです。ホリデイインエクスプレスの造りはどこも似ています。朝食も美味しくいただきました。

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Elevator

By

23 September 2017

The hotel elevator is a little slow but it is only four stories

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