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Holiday Inn Express Richmond - Downtown

201 East Cary Street , Richmond, Virginia 23219

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
84%
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整體經驗

4.2

根據 1357 評論
84%
推薦此物業

Ratings Breakdown

1357評論

  • 5 星級
    726
  • 4 星級
    358
  • 3 星級
    115
  • 2 星級
    86
  • 1 星級
    72

Conference stay

By

11月 25, 2021

There were a couple things that were above average the room and the location. However, staff was not the friendliest especially at the night checked in and they did not inform us that they would not be cleaning the room unless we had steak were there for five days

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Good choice for Richmond Convention Hotel

By

11月 25, 2021

We found the 5 block walk to Richmond Convention Center a nice daily exercise. We enjoyed the on site parking that was less cost than other convention hotels. Unfortunately, the breakfast staff did not keep up with the convention crowd demand for food. Most choices were unavailable every morning. And seats were not available.
Upon arrival we found a nice staff that allowed us to check in early. Sadly we found many hairs in our shower and even one in our bed. Otherwise the room was large and comfortable and quiet, except the morning housekeeping decided to vacuum the hall at 7:45 AM.

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Great Location

By

11月 22, 2021

We were in Richmond for a convention at the Convention Center. We arrived very late, but were given great service. The location was fantastic. Just minutes away from the convention center.

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A Few Upgrades and Tweaks Would Be Good

By

11月 22, 2021

This hotel was not terrible, some modernizing has taken place, it is quiet, and the beds are comfortable. Pricing is reasonable for the area. A few more upgrades would be good. New carpeting in the rooms would help keep it from looking and feeling so dated. The parking lot is a little creepy but I think that's just the nature of lots built under a building.

Ensuring customers have full information from time of booking through check in would be helpful. Examples: NO Checks, including business checks are accepted. If you need fresh towels, you have to put them outside the room (Covid protocol which is fine, they need to let the customer know), being told at check-in or better yet, signage in the room would have been useful here.

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Look at this

By

11月 17, 2021

club

Staff was awesome. Experience was 10 with staff.
Tv was fixed within the hour. Upgraded my room upon arrival

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Great location and good size room

By

11月 17, 2021

The hotel was perfect for are stay, The beds were comfortable and the location was good. I only gave it 4 stars because the bathroom floor was dirty but everywhere else was clean. We stayed in a suite and they only supplied one set of towels. You need at least another set and we had to go get them from the front desk. Overall it was a nice stay and would recommend.

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Convenient, Comfortable, but A/C needs work

By

11月 15, 2021

club

Conveniently located for the Richmond Marathon weekend. Bed was comfortable (I LOVE the big pillows- very comfy) and staff were so friendly and helpful. They do need to work on the air conditioning system though-- the constant on/off of the noisy window unit, and the wall thermostat not working, made for a very sleepless night.

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Good hotel for the price

By

11月 15, 2021

Friendly staff made all the difference! They could use some more attention to detail (making sure soap and shampoo dispensers are full in each room). Great location and rooms were clean!

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Fine, Comfortable, but not Clean

By

11月 14, 2021

club

Not really clean. My shoes were sticking to the floor in the breakfast line, even though it had just opened. Staff member reached into the trash to push it down with her bare hands while I stood waiting to get coffee. She continued on with her duties. There were 2 items of trash (plastic wrappers) in my room when I checked in, as well as dirty areas of the wall where a desk had previously been, and my window (looking at downtown Richmond) is a mess. I can barely see through it.

Otherwise the hotel overall seems as though it was remodeled relatively recently. Staff were pleasant and accommodating.

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Great place to stay in Richmond

By

11月 04, 2021

platinumelite

The hotel is located in a great spot for visiting Richmond. The rooms are large and have great amenities

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Clean rooms

By

10月 27, 2021

club

Had a very enjoyable stay. Friendly staff and clean rooms.

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Great stay and staff was excellent

By

10月 27, 2021

Great experience and the staff was excellent, friendly and accommodating during my stay. Will visit again soon

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