 Guest Reviews
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85%
Recommend This Property
Overall Experience 4.2
85%
Recommend This Property
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Easy in/out and Safe
ByVA Dad
July 01, 2020
Easy location to get to, though there's not much nearby in terms of walkable restaurants and such. City seemed very quiet, but it was a Sunday night in the middle of a global pandemic.
Good deal for the money
Bykloveslife
June 21, 2020
Only gel soap was missing but glad they had a bar of soap. OTher than that, would have loved fresh coffee in the am. Breakfast, given the circumstances, was decent ( a muffin, fruit bar and water).
Comfy bed
ByTimothy
June 16, 2020
LOUD!! Body wash dispenser was empty. Shower door would not stay closed. Bathroom was TINY. Parking lot is really dicey. Window view vas the worst. Single bed during COVID 19, price was too high. I stay in hotels all the time and this one is the bottom of the barrel. Just one mans opinion. Take it or leave it. But you’ve been warned.
Easy and dependable!
Bykiwi0920
June 09, 2020
This location was perfect for our one-night stay in Downtown Richmond. We loved the location, so close to Belle Isle, and complimentary parking! The room was comfortable and clean. We will definitely consider staying here again for future stays in RVA!
Good location
ByAshi
June 07, 2020
If you want to get around the Richmond area this hotel will be good for you. Excellent location for a great value
Comfortable bed, friendly desk manager
Byjanb
June 02, 2020
Since complimentary hot breakfast cannot be included in the hotel stay, the room price should be discounted. Replacing hot breakfast with water bottle, small package of crackers and a wrapped pastry was neither healthy nor sufficient.
Business trip may 2020
ByChuck
May 31, 2020
Overall considering the covid 19 issues had a good stay.
Loved it
BySmilesDani
April 26, 2020
Loved the location by the greyhound and the surroundings. It was lovely, will be traveling to this hotel again
Recently updated super staff
ByBusiness traveler
March 20, 2020
Karen is awesome at the front desk, and the rooms are Great.
Excellent service from Staff. Fabulous Room
ByNanta
March 18, 2020
We thoroughly enjoyed using this hotel in Richmond. It was handily placed for restaurants and the Museums and Art Galleries we wished to visit.
Just sad we had to leave early because our original flight back to the UK was cancelled (Coronavirus) and we had to leave suddenly. Staff very understanding and helpful.
We will return next year to complete our visit to Richmond.
A Wonderful Hotel to Stay in Richmond, Virginia
ByThe Great Glendini
March 16, 2020
I highly recommend the Holiday Inn Express Downtown Hotel in Richmond. The staff is excellent. I greatly appreciated the shuttle service. The breakfast is wonderful, The hotel is very convenient to major attractions in Richmond including nearby restaurants.
Friendly Staff
ByLarry
March 16, 2020
The front Desk are very welcoming. Room was very clean and large.