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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 666 reviews
92%
Recommend This Property

Ratings Breakdown

666reviews

  • 5 Stars
    441
  • 4 Stars
    146
  • 3 Stars
    40
  • 2 Stars
    21
  • 1 Stars
    18

Super place to stay!

By

September 18, 2017

platinumelite

This Holiday Inn Express was fantastic. The staff friendly and helpful. The beds were extremely comfortable and the breakfast was great! Best eggs I've ever had. I would highly recommend staying here.

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Dark and dreary room.

By

September 16, 2017

club

Good breakfast, pet friendly, did not enjoy the room. It was dark, small and uncomfortable. They may have been renovating the hotel but I'm assuming because we had a pet we were put in one of the I renovated rooms.

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Great room and clean

By

September 14, 2017

club

Great service with staff, for breakfast and front desk.

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Quiet and great breakfast

By

September 14, 2017

club

This hotel is on the main thoroughfare but minutes from downtown.
The staff was very friendly and they serve a great breakfast.
We found the swimming pool area very clean and pleasant but the water cool and no hot tub.
The room was very clean and beds comfortable.
There is a small workout room and an exit/entry door to the parking lot for bringing in your suitcases.
We enjoyed our stay except we missed using the pool due to the water being a bit cool.

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Review

By

September 14, 2017

club

New rooms good however the carpets on the lobby and the rooms needs more cleaning . Overall it's good but needs improvement

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Great Hotel

By

September 13, 2017

platinumelite

Everything I wanted and needed for my stay!
I recommend this hotel if you are in the Charlottetown area.

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Wonderful staff

By

September 09, 2017

club

The staff were wonderful and friendly. The rooms and hotel were very clean. I would stay there again on my next visit.

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Service and cleanliness

By

September 08, 2017

club

I would like to focus on the service and the cleanliness. Everything in the hotel looked refreshed since last visiting this hotel. The rooms were immaculate.
Service: from the direct phone call to the hotel to interacting with the hotel staff, everything was very professionally completed. They were very helpful. They helped us find a place to eat dinner - seafood.

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Sept Long Weekend

By

September 07, 2017

Suggestion:
A shuttle service 4 times a day to downtown core, during busy season.
Finding our room was confusing, i.e. Which door to use, which one was nearer our room. Clerk could give us some type of map.
We did not use pool area, but it looked clean, well monitored.
Parking downtown is an issue. Maybe hotel could offer their own city tours (at a fee, of course).

But hard to find anything to criticize. Staff are so important in handling the public.
Good work!

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food

By

September 07, 2017

club

excellent breakfasts and excellent service,,,,fresh offerings

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n/a

By

September 06, 2017

I wasn't happy with the cleanliness of the room or the quality of the internet.

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Excellent stay

By

September 06, 2017

Friendly welcoming staff. Newly renovated rooms. Short cab ride to downtown amenities.

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